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Welcome to the Archives

Threads in this forum could have less relevant information, as they are 5 plus years old. You won't be able to respond to these threads, or add followup questions.

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RE: Packet loss correlating with massive jump of Uncorrectable codewords

this guy is an *** repeatedly! Forum: Internet Forum Posted: 7 May 2016 Post Subject: RE: Packet loss correlating with massive jump of Uncorrectable codewords Post author: Tecknowhelp vegas50000 said: Please don't comment if you don't know what you're talking about. I just won't comment at all anymo

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Contour Box Not Retaining Video Settings

The video settings that I select are not being retained when I turn the unit off. I set Resolution at 1080i and Output Format at Stretch 4:3 Pic. However, if I turn the set off those settings are lost and return to a default setting of 480p standard and Zoom 16:9 Pic, and I have to go into Settings,

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my primetime

what does it mean when the my primetime section on the on-demand isn't available?..hasn't been available for about 2 weeks now

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Question About Online Files

Hi...How is file editing done in the online file storage? If say, I want to modify an excel file, do I need to download it to my hard drive, edit it, then re-upload? Or, can the editing be done on-line? Thanks!

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Subscription Required

When I change the channel, I keep getting the error, Subscription Required. Reference 1.1.3 when calling. I have digital cable and this is showing up on the SYFY HD channel, etc. It's been happening all weekend. Anyone else having this problem?

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email problems

NOT ABLE TO CONNECT TO EMAIL!!! Forum: Internet Forum Posted: 17 Mar 2017 Post Subject: email problems Post author: spicey1Despite changing the password, we are unable to access our email. This has caused multiple problems as we are in the process of being pre-approved for a mortgage. How fast can t

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Emailed Surveys

Hi ... I have received 2 emails regarding an $8 Amazon Gift Card for completing a TV Internet survey, supposedly from Cox Communications... I was wondering if this is legit? Says the survey is valid til Sept 21, 2014. Can anyone tell me if this is a real offer from Cox? Thanks in advance.

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CISCO Explorer Swap Function

We just switched to the whole house DVR by adding 3 base CISCO Explorer 8642HDC boxes (no "clients"). We are having difficulty with the "Swap" function. With our prior Motorola DVR boxes, each box had 2 tuners that ran independent of the other, so when nothing was recording, you can watch something

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RE: bill increases

I want to report Kip K for locking my post. I talked about some technical issues in my post and he still locked it. And did not respond with a good response. Is this really how good your customer service is? I was think about leaving cox for some time now but this is just icing on the cake. And I wi

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Order new channel

I recently just ordered online Showtime, i have shut down and restarted my box multiple times but i can't get it to register. How long does it take to kick on?

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