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Welcome to the Archives

Threads in this forum could have less relevant information, as they are 5 plus years old. You won't be able to respond to these threads, or add followup questions.

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Order new channel

I recently just ordered online Showtime, i have shut down and restarted my box multiple times but i can't get it to register. How long does it take to kick on?

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email problems

NOT ABLE TO CONNECT TO EMAIL!!! Forum: Internet Forum Posted: 17 Mar 2017 Post Subject: email problems Post author: spicey1Despite changing the password, we are unable to access our email. This has caused multiple problems as we are in the process of being pre-approved for a mortgage. How fast can t

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Motorola SBG6580 software upgrade

Can you please upgrade the software for my Modem ,its Motorola sbg6580

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Subscription Required

When I change the channel, I keep getting the error, Subscription Required. Reference 1.1.3 when calling. I have digital cable and this is showing up on the SYFY HD channel, etc. It's been happening all weekend. Anyone else having this problem?

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tier upgrade

I had the $32.99 starter internet until I upgraded to essential internet for an extra $5 a month, that was about 2 months ago. So I currently pay $37.99 a month, today I see that Cox is offering another tier upgrade for an extra $5 a month. Can I apply that tier upgrade and pay $42.99 a month for pr

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Can't use Secure Online Backup

Personal info, please remove for customer's sake Forum: Internet Forum Posted: 12 Sep 2014 Post Subject: Can't use Secure Online Backup Post author: Michael13After loading the software, I logged in as""michael.richardson@cox.net"with my current password and was told it is an invalid ID.Please invest

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RE: Packet loss correlating with massive jump of Uncorrectable codewords

this guy is an *** repeatedly! Forum: Internet Forum Posted: 7 May 2016 Post Subject: RE: Packet loss correlating with massive jump of Uncorrectable codewords Post author: Tecknowhelp vegas50000 said: Please don't comment if you don't know what you're talking about. I just won't comment at all anymo

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Welcome to the Phone Forum!

Welcome to the Phone Forum, where you can ask, answer, and discuss technical topics regarding Cox Phone Services. Purpose The purpose of the Cox Phone Forum is to allow customers to discuss technical topics related to residential Cox Digital Telephone services with other customers. If you need help

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RE: Mini Box NOT receiving HD channels

are you kidding me!! a Cox rep asked a customer to include their SSN info in an email?????? Forum: TV Forum Posted: 9 May 2015 Post Subject: RE: Mini Box NOT receiving HD channels Post author: NicholeCI want to look into this. Please email your full name, address and last 4 of the SSN for the accoun

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Online Backup

Running Safari 7.1 and Mavericks and Online Backup seems to hang when I try to log in. Any suggestions?

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