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Welcome to the Archives

Threads in this forum could have less relevant information, as they are 5 plus years old. You won't be able to respond to these threads, or add followup questions.

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RE: My TV keeps every 20-60 seconds

They locked my post so no one else can reply. Forum: TV Forum Posted: 3 Nov 2017 Post Subject: RE: My TV keeps every 20-60 seconds Post author: MariaLHi WesleyC, We can certainly investigate this issue and address your concerns. Please email our team at cox.help@cox.com. Be sure to include this post

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Oh my Goodness

Hi, I just recently moved from Dish to Cox (I recently relocated towns) and the apartment complex is weird about using Dish or Direct TV. I am have the weird pixilation problems that people have been talking about, and in my opinion the Hopper is a far superior product to the DVR Cox is using. Does

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I'm getting spam in my inbox - how can I report it?

Billions of spam messages are sent each day to unsuspecting users on the Internet. These messages can contain everything from annoying requests to buy something to a malicious computer virus. We consider this a serious security threat to our customers and want to make sure that we are doing everythi

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On Demand

I've noticed that there is no new content being posted for new episodes of The Daily Show and Colbert Report for Comedy Central On Demand. Is there something that can be done to get the content up to date? Thanks, Mark.

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Will Cox sell my personal data?

Now that Congress is allowing ISP to sell our internet use data will Cox sell my data?

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My Game Sporatically Lags

I've just recently switched to Cox because the network speeds are so "fast". I've been playing an online game for the last 10 years and was hoping to get the upper hand with a fast network speed. Instead I get lag and jitter every minute or so. I'm playing medal of honor allied assault on a dedicate

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Outage

I am in Northern Virginia. MSNBC and CNBC have been off the air all day. When will they be restored?

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Recording Error

Hi - I can watch previously recorded shows but can't set up new ones. Getting a "recording error" alert in red. Suggestions on what to check?? Box is not half full. Thank you.

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Welcome to the TV Support Forum!

Cox stated they would replace our existing equipment including modem and equipment as part of the bundle price of $129.99 plus taxes. Our first bill came in at $180.32. When we discussed this discrepancy with Cox they stated that their advertisement clearly states equipment is extra. Their own websi

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live tv on iPad

Is it possible to view live tv and recently recorded shows from USA, TBS, ABC family, TNT, etc. without a TV package from Cox. That is, if you have only internet service from Cox, is it possible to access TV from the stations apps. i.e. TBS, USA, TNT, etc.?

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