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Welcome to the Archives

Threads in this forum could have less relevant information, as they are 5 plus years old. You won't be able to respond to these threads, or add followup questions.

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download speed

I have and pay for a premiere account up to 150 MBps, 10 MBps upload Last night and other nights I can' t even stream a single program My speed was 12.88 download and 13.oo upload, even though I pay for up to 150MBps What gives with such a drop in download speed?

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Adaptive needs support for mini-box?

Many of my clients at our facility need adaptive equipment to watch TV, change channels, etc. We have accomplished a lot of this with special remotes and the like. None of them seem to work with the new mini boxes. Specifically, Is there a way to program the channels so a visually impaired user can

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RE: $25 Returned Payment Fee

Why is this thread locked? This exact problem just happened to me and no doubt many other people. We deserve an honest response from Cox on this issue. Forum: Internet Forum Posted: 28 Dec 2014 Post Subject: RE: $25 Returned Payment Fee Post author: ReneeGHi AzJodyE,We'd like to look into this issue

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History Channel and Roku

I have tried now for over a year to link to History Channel via my Roku. The issue is still not fixed. Judging by the list of available providers, many of which are very small operations, it is baffling that Cox still hasn't been added.

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On demand

What is a premium subscription pCkage that it says I need to watch a on demand movie

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Webmail Broke

Webmail continues to not work. Trying to login keeps bring me to the "Account Home" page and not my inbox.

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Microsoft Outlook

Why is it that Cox can never, either 1) open Outlook or 2) if I am on it will disconnect. A great percentage of the time when I log on the response is: "cannot connect to the server". Very frustrating and the Cox email cannot handle the stuff I want to do. Perhaps we need to check on a different ser

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Speed Fluctuations

I have the premier cox service and frankly, the delivered speeds ***. At times the speed tests time out and after restarting, the download speed maxs out the speed meter. There is simply no consistency. I cannot count on reliable internet access at almost any time of the day. It may be great and it

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DVR

We had to get a new DVR yesterday when the old one died. The remote will still work with the sound but with a limited range, the lowest setting is still very loud. We can use the TV remote to adjust the sound but that defeats the purpose of the Cox remote. We had no problems with the old DVR and the

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Need to migrate email from a disconnected account

I have disconnected my COX services. I would like to access my email in-box in order to move some email and advise some people that my service has changed. I was told that I would have access to our email accounts for 60 days, but my wife and I are both locked out. What do I have to do to get this r

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