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Welcome to the Archives

Threads in this forum could have less relevant information, as they are 5 plus years old. You won't be able to respond to these threads, or add followup questions.

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Legit Messages marked as spam

Emails from two of my friends, both of whom are on sbcglobal.net, are being moved to my Spam folder in Webmail. I opened a ticket with Cox. Yesterday I spoke with a knowledgeable and courteous young man from Cox support. We went through my Spam and Filter settings and found nothing amiss. He told me

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RE: Customer service failure of epic proportions

I would hope this Domino guy isn't a Cox employee, but apparently he just trolls the forums attacking everyone who has a concern/complaint/problem without giving them any actual assistance/help. Forum: TV Forum Posted: 29 Aug 2014 Post Subject: RE: Customer service failure of epic proportions Post a

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RE: robocalls

ChrisL, Cox Support Forums Moderator, posted my last name in the following post: http://forums.cox.com/forum_home/phone_forum/f/6/t/8169.aspx Moderators should not reveal sensitive personal information in public forums. If a moderator wants to recognize a contributor in a forum, he or she should onl

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Phone Tools Broke

Is this just me or is it broke? If I go to My Account, then click on Phone Tools......nothing?

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Email and website down in San Diego?

I'm not able to access via the website, or e-mail client. Is there any status on the service?

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Channel info displayed changes, but channel doesn't change.

I go to change the channel, the channel guide information at the bottom of the screen changes while displaying the channel, but the actual channel doesn't change. Eventually I have to disconnect/reconnect the Contour DVR from its power supply to reset it. And in a related development, the programs t

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Unsubscribe Automation?

I've seen different software available for automating the unsubscribe process. Are there any recommendations for one that works best with cox.net?Thanks,bbrogan1

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Good tech support experience

Camille T. was very professional and helped with the reinstatement of my service following a vacation. Now I'll be returning to the TV that I love along with my intenet service. thanks! Forum: Apps Forum Posted: 29 Jan 2013 Post Subject: Good tech support experience Post author: weatherman22I could

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Every log-in require check area

Why as getting very old

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Cox Remotes

Does Cox cable have a remote that controls 5-devises? The one I have now (M8720) just does four. Thank you

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