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Welcome to the Archives

Threads in this forum could have less relevant information, as they are 5 plus years old. You won't be able to respond to these threads, or add followup questions.

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Equipment problems continue

I bought a Cisco DPC 3825 from Cox when I moved here in Nov 2013. It has been very unreliable. I continue to lose signal all the time and have to resign on from every device: PC, Iphone, Ipad. This issue is only here at home, and I believe it is the router/modem. I have done the online reset but the

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Multiple Locations

Can I have cable service at more than one address on the same account?

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E-Mail

Why do you need to keep placing ads above our e-mail lists, when you go to select an e-mail the whole page will jump down away from what you try to select?? Very distracting, and not a professional web page. When will you hire some smart people to design our web and email pages??

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SMTP Timeouts

Over the past couple of weeks I have been receiving SMTP server timeouts at times when attempting to send out an e-mail. I use Mozilla Thunderbird as my e-mail client. The timeout message pops up immediately after I click the "Send" button. If I click "Send" again, it usually then goes through. Some

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email & contacts.

need to transfer email & contacts from another provider to cox,but cannot find a link for exporting or importing.

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Security issues

I recently received a warning window on my pc stating "COX customers...virus alert, etc. I fell for this and now find that it is a total scam and now my internet has been completely compromised. Does COX know anything about a company called PreSourceTechies? If not, you need to take action preventin

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Tuning adapter will not stop blinking yellow.

I have been fighting this for over a week with no success. Tech out three times and hours on the phone with Cox. Three cable cards and on the sixth tuning adapter and still watching the light blink. Hooked to Tivo four channel tuner. Any ideas?

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NOMOROBO blocks Robocalls - Why is it NOT supported for COX Customers?

please support nomorobo calls. Forum: Phone Forum Posted: 9 Mar 2015 Post Subject: NOMOROBO blocks Robocalls - Why is it NOT supported for COX Customers? Post author: lmntaryNomoRobo software won an award from FTC for their ability to manage ROBOCALLS. Many cable/phone providers are implementing NOM

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Cisco DPQ3212 Rental Fees?

I had a technician come out in April and change out my modem. He told me that if I used my own router that I could avoid the $6.99 per month rental fee, so he put the Cisco DPQ3212 and I connected my own Netgear router. But I am still be charged the monthly fee. I contacted Cox twice concerning this

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Without a cable box, local channels, subchannels disappearing in the central Oklahoma area

Local broadcast channels disappearing in OKC if you don't have a cable box. Local Weather, Grit, MeTV, Antenna TV, local NBC, ABC, FOX affiliates used to be available as digital channels. Now the main channels are no longer available in HD without a cable box, and the sub channels are totally gone w

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