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Welcome to the Archives

Threads in this forum could have less relevant information, as they are 5 plus years old. You won't be able to respond to these threads, or add followup questions.

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my remote is broken

how do i get another digital tv remote?

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Tulsa Cable Guide Music Choice channels 898 and 899 are reversed

Tulsa Cable Guide Music Choice channels 898 and 899 are reversed on both of my Cox Motorola DVR boxes.. I've called Cox tech support many times over the last month about this problem and rebooted my box repeatedly but the channel guide screw up on channels 898 and 899 is never fixed. Hellooo Cox. Ar

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Extremely Rude Customer Service

I called cox to talk about changing providers as the price is too high. I have been with Cox for 29 years. The girl on the phone called me elderly and implied that the other services were taking advantage of me due to my age. Forum: Internet Forum Posted: 26 Oct 2015 Post Subject: Extremely Rude Cus

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How does upgrading your modem work?

I have a Motorola SB5101 modem that despretly needs to be replaced and I was wondering what to do after I buy a new modem. Do I call for them to install it and if so how much does it cost to install it?

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TV Outage in San Clemente

Is there currently a cox tv outage in San Clemente?

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Alt & Cl99 Blinking

Probably something asked before. What would be the best method to get the cable back up and running, the box was going slow for a while on changing channels, bring up the guide and wouldn't delete DVR shows that were recorded and then I power it off and on but doesn't turn back on to the guide or an

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WHDVR Guide in Northern VA

Please fix the WHDVR guide for NBC Sports HD Channel 1241. It's now listed as VSHD for some reason. Versus ceased to exist on 1/1/2012. Also, the guide data for NBATV HD Channel 1247 always says "SIGN OFF". That makes it hard to schedule recordings. Strangely, the SD version of NBA TV Channel does c

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messaging

why does Cox send service message via the cable boxes? the motorola IPG's have a message option in them.

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High latency and dramatic speed fluctuation.

I just got cox Internet service, its only the Cox Internet Starter package, but its within my price range. Since the first day I tried to get it setup I have been having nothing but issues and am reaching out to the forums because phone support has been very unhelpful. I opted for the self-installat

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Channel info displayed changes, but channel doesn't change.

I go to change the channel, the channel guide information at the bottom of the screen changes while displaying the channel, but the actual channel doesn't change. Eventually I have to disconnect/reconnect the Contour DVR from its power supply to reset it. And in a related development, the programs t

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