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Welcome to the Archives

Threads in this forum could have less relevant information, as they are 5 plus years old. You won't be able to respond to these threads, or add followup questions.

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Cost of services

Sign price freeze with cox for two year cost freeze . After signing agreement that included me being charged a significant fee if I Dropped or changed any of my services they discontinued the contract.without any acknowledgment and after I caught the increase on my bill I was told the cost to provid

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New Channel Guide

Agreed - this is ridiculous given that there are thousands of channels and not even a way to identify that you don't get it without clicking on it to see....wow - can't believe such a large provider would have such a huge bug in their process....and customer service didn't seem to care - just asked

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Why isn't there an Index of everything OnDemand?

I know Trio/Whole Home can do a search, but it would be nice if I could go online, and just search an index and have it show if it's there, and if it is, what category it's in. Trio doesn't even do that.

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Finally an honest response about the ongoing email problems

After months and months of BS blaming 'settings' for the myriad of emails problems, I finally received a truthful response to my latest FCC complaint. Cox received your FCC complaint regarding continuing issus you are having with your webmail service {Actually my problems are not with webmail but em

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internet speed test

What speeds should I get with the Cox internet speed check? I upgraded my modem to the newest but see no change in the speed test.

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DECREASING DOWNLOAD SPEEDS

I moved here last month and signed up for the Ultimate Internet package but my speeds have greatly decreased from 20-30 mbps when it was initially set up, to 2-5 mbps for download in the past three days or so. I have changed nothing on my router settings or moved the router's location. I have a Moto

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Modem disconnecting with large downloads

I've got Internet Essentials and have a Motorola SB5120 modem (which is probably a bit long in the tooth). Everything works fine, except when there is a large amount of network traffic because of a large download, such as downloading Steam games or (at the moment) updating the maps on a GPS unit. Wh

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Signal Levels

When possible, would a technician please look at my cable modem levels? For some reason, my Internet has been much slower the past few days, with tons of "uncorrectables" and timeouts. Thank you!

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On Demand Homeland

Why does listing skip from 9-12? What happened to 10&11?

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email repeating

Cox webmail keeps transfering the same email to my email client from just one email address

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