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Welcome to the Archives

Threads in this forum could have less relevant information, as they are 5 plus years old. You won't be able to respond to these threads, or add followup questions.

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I need help setting up and using phone features like call waiting and 3-way calling?

Love all the features that come with Cox's home phone service? It's a lot to keep track of though. To help simplify things, we've put all our great calling features in one place, the Index of Phone Features. To learn how to use each one, just click the name of the feature. Which feature do you use t

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voicemail was down too long to be overlooked!

even after cox announced that the vm system was restored, it was nearly another week before mine was working again. i received no compensation for this and am quite insulted. i paid for a service that i did not receive AND it caused difficulties since i work from home and rely on cox for my communic

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RE: robocalls

ChrisL, Cox Support Forums Moderator, posted my last name in the following post: http://forums.cox.com/forum_home/phone_forum/f/6/t/8169.aspx Moderators should not reveal sensitive personal information in public forums. If a moderator wants to recognize a contributor in a forum, he or she should onl

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SMTP Timeouts

Over the past couple of weeks I have been receiving SMTP server timeouts at times when attempting to send out an e-mail. I use Mozilla Thunderbird as my e-mail client. The timeout message pops up immediately after I click the "Send" button. If I click "Send" again, it usually then goes through. Some

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Why do I have to delete same msg on both iPad AND iPhone ?

I am using an iPad & an iPhone. I get the same message on both devices. When I delete a message on my iPad I then have to go to iPhone and delete the same message AGAIN! Why can't I just delete a message on either device without having to delete it again on the other device? It works this way with Y

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change my router password and name

how do I change my router name and password

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Welcome to the TV Support Forum!

Cox stated they would replace our existing equipment including modem and equipment as part of the bundle price of $129.99 plus taxes. Our first bill came in at $180.32. When we discussed this discrepancy with Cox they stated that their advertisement clearly states equipment is extra. Their own websi

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RE: Outgoing SMTP Issues Suddenly occurring

The link above is not the correct one. The issue is a false problem that appears on android phones. First, try to send an email to yourself from cox.net. If that does work, ignore the "Can't log in" repeated error message. OK, so how do I attach this to your thread, there is no link?? Forum: Interne

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Call History - Please List Duration of Call

May I put in a request to add the duration of the call to the Call History. I am also still waiting for Cox to add Outgoing Toll Free numbers to the Call History, is that ever going to happen?

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Internet Speed Issue

Hello, For the last few months I have had issues with my connection speed. I have replaced the splitter 4-Way 5-2500hz GE twice so far and also replaced the splitter running between the Cable modem and the TV upstairs twice. That seemed to fix the problem for about a month and then it would start ac

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