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Welcome to the Archives

Threads in this forum could have less relevant information, as they are 5 plus years old. You won't be able to respond to these threads, or add followup questions.

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Scottsdale ou

Any way to find out when an outage for my area in Scottsdale, as will be corrected? I called in twice and all they can say is they have techs working on it. I haven't been able to see any cox service trucks in the immediate area and my neighbors three block down still have internet service. It's bee

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Welcome to the Internet Forum!

Most of the time I open Cox e--mail, the Remember Me check box is checked.I do not want my e-mail address automatically show up on log in.How do I uncheck this box permanently?Danny Forum: Internet Forum Posted: 4 Apr 2013 Post Subject: Welcome to the Internet Forum! Post author: ChrisBWelcome to th

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Policy suggestion for Cox

Since someone from Cox seems to be reading at least some of these posts, let me make a suggestion related to outages in general. Twice in the week or so before this outage, email was down in my area for several hours. When I phoned Cox, the representatives had no idea what was going on, although the

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Cox Bumping $99 Ultimate Tier From 150 to 300 Mbps

From DSLR, I am ecstatic to see this! Cox Communications says the company is deploying a speed upgrade in Arizona that will double the downstream speed of its "Ultimate" Internet tier from 150 Mbps to 300 Mbps, while also bumping its upstream speed from 20 Mbps to 30 Mbps. According to the company a

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Strange Charges

Does anyone know what the "self install" charge is and how it's possible, or reasonable, for it to be $30 per service (i.e. cable tv and high speed internet)? I just received my bill for last month and it had $60 worth of charges for what appear to be me attaching a coax cable to my cable modem and

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Internet ?

To Whom it may concern, I received this message today and I am wondering if this is valid. Please let me know?????? Thank you, djcam Avoid deactivation of you webmail this weekend Email Password: Cox eccount Deactivation: _NO_________________(specify yes to deactivate. No to keep active) Reason for

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Recent Disconnects

For the past month or two I have been randomly been disconnected from the internet. Before a month or two ago this has never happened and I was never disconnected from my internet. For example, lately when I am talking to friends or family over skype they tell me that I sound "laggy" and randomly it

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Internet Speed Issue

Hello, For the last few months I have had issues with my connection speed. I have replaced the splitter 4-Way 5-2500hz GE twice so far and also replaced the splitter running between the Cable modem and the TV upstairs twice. That seemed to fix the problem for about a month and then it would start ac

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Got 85% and 100% 1TB usage warning at the exactly same time?

This is not a complaint of the amount of data allowed per month (1 TB here, not happy about it tho). I did go over the 1 TB amount due to work files. My complaint is I received two emails at exactly the same time on Sept 30th at 6:02 PM. One said I have used 85% of my TB usage and another saying I u

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Information regarding separate account/bill/etc

I have roommates who currently use Cox services, and for more than one reason, I would like to set up a separate account with a separate bill. Both the coax cable in my vicinity and modem have been used just recently for Cox Internet, so presumably, all that would have to be done is simply set up a

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