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Welcome to the Archives

Threads in this forum could have less relevant information, as they are 5 plus years old. You won't be able to respond to these threads, or add followup questions.

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Multiple Users with Contour 2 ?

I thought Contour allowed multiple users to share the same DVR contents. That's nice, but as I recall in Contour 1, you could define more than one user (default is "Hello" user). The intent is that one ("Joe") might want to display all programs that Joe has saved (For You), and not all shows that "M

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NBC Live Extra Support Just disappeared?

In the middle of the Everton vs Man City match, all of us a sudden i get dropped back to the login in to live extra screen. When I try to login through my service provider, Cox is now no longer an option. This is not the first time this has happened. What is going on?

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pc health check and Mcafee AV

why cant cox pc health check see that McAfee security center is running AV and firewall? why do companys offer software that is fairly useless and buggy? why is the sky blue? how soon will it be before someone will say its my fault and I need reconfigure some aspect of my computer so that the buggy

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Upgraded modem, connection intermittent

Last week I upgraded to the Docsis 3.0 modem. Since then my connection is nearly unusable during the day and somewhat usable after 9pm. I'm on a wired connection, so I tend to think there is work being done on the network at the Cox end locally. Any info would help greatly. StartCox NetDownload Spee

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DPC3825 Modem

How do I update the firmware. I believe you have to push me an update... Could you please do that cox before I try buying a new Modem. Thanks Mike

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new router/modem, necessary to call cox first?

I bought a netgear wireless modem/router (in hopes that my connection would be faster and range would be wider). Do I have to call a cox technician before I do anything as far as setting it up? Is it possible to just set it up by myself?

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RE: getting slow internet speeds

Thread high jacking with non relevant and long post. Forum: Internet Forum Posted: 26 Nov 2013 Post Subject: RE: getting slow internet speeds Post author: JustAnotherUserThere is no conspiracy in my words, just disinterest. If you check the posts from last year, October, you will see that NUMEROUS c

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KOKI and KOTV not available

I have reset my cable box through the website but KOKI and KOTV are still 'not available'. Why?

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Increasing HD issues with sound and picture, anyone else?

Over the past few months I have been having increasing issues with the sound cutting in/out and the picture flashing. Seems to usually occur in the evenings when trying to watch the major network HD shows. I've changed the box out thinking it was going bad and followed up with the online help with n

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zip code pop up screen

How do I get rid of the annoying zip code pop up that appears every time I log-in to check my email?

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