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Welcome to the Archives

Threads in this forum could have less relevant information, as they are 5 plus years old. You won't be able to respond to these threads, or add followup questions.

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modem dropping, have had 3 calls to the house, still no resolution

System InformationDOCSIS ProvisioningDOCSIS WANDOCSIS EventLAN Port Status DOCSIS Logs The docsis event logs is shown here The docsis event logs is shown here NoTimetypePriorityEvent106/29/17 15:55:5773040100noticeTLV-11 - unrecognized OID;CM-MAC=14:91:82:5e:50:6e;CMTS-MAC=00:59:dc:79:04:f0;CM-QOS=1

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Help signing up with AT&T?

Hi! I was wondering if anyone could help me with information about how to sign up with AT&T? Maybe some recommended plans or packages? COX recently implemented a rather horrid DATA CAP without any overage protection, or ability to upgrade. Apparently AT&T is exactly the same here, but I might as wel

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BBCA channel 137. Not airing now for at least 3 hours

BBCA channel 137. Not airing now for at least 3 hours. I've reset my DVR/Cable box and unplugged/plugged all wires 3 times now to no avail. Is there something wrong and is there an ETA when it will be repaired? Thanks, Gil S.

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changing the wifi password.

I was wondering if there is a way to change the password to my wifi connection. The cox guy came and set it up and in order to use the wifi connection we have to enter the long weird pass code on the modem. how do i change that and use a personalized password for the wifi connection.

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Bill

Billing issue Forum: Internet Forum Posted: 15 Nov 2016 Post Subject: Bill Post author: digiroadHello! My bill just keeps going up, from 59.99 to 74.99 and we are only paying for internet. I don't understand why its going up. Does anybody know?

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internet issues

Locally we lost power for a day or so , but since the power was restored the internet only works for periods of time, then goes off. Could this intermittent problem be just the local area still doing repairs, or could the router or modem be the issue. 44130 area.

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Data Usage

Duplicate post Forum: Internet Forum Posted: 31 Jan 2014 Post Subject: Data Usage Post author: barbq1949Why doesn't Cox advertise the data usage for their different levels of service. I was NEVER told there was a data limit until I started getting the messages saying we had gone over the limit. I ju

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Not receiving paperless bill notificataions

I'm a new customer and haven't been receiving paperless bill notifications. I double-checked that I had selected this option for my account (yes), and searched my email history and junk mailbox (nothing since the first notification). I didn't realize I had overdue bills and had been charged a late f

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Phone Tools

It's been 2 weeks and u claim errors as to why we can not get Info about who called and missed calls.Please fix it!

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Senior internet discount

Why does my internet keep going up and is currently $45.99 and Cox offers no senior SSI discount.. I have called and told it would be cheaper if I bundle. But then it's $99 for TV and internet. How is that cheaper when I'm on Social Security limited income.. I will be moving soon and will probably c

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