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I have the premier cox service and frankly, the delivered speeds ***. At times the speed tests time out and after restarting, the download speed maxs out the speed meter. There is simply no consistency. I cannot count on reliable internet access at almost any time of the day. It may be great and it

I have this weird message when i try to pay my bill online (using the web/app). It said that "We are unable to process your payment online. Please contact a Customer Care representative to make your payment". Anybody knows whats going on before i have to make the call to cox support (don't really re

various speed packages available in 32601 area

With the continued increase in content storage, the current Viewing of the DVR listing seems very cumbersome. I can't remember if I've recorded a program before, I not interested in most of the items my son or daughter record, but have to go through a lengthy list,... Is there any plan for adding me

TV picture problems are frustrating, but the good news is that many can be resolved at home with simple troubleshooting steps. Check out our support article, Quick Fixes for TV Picture Problems, and come back to tell us if the troubleshooting steps solved the problem. Thanks! The Cox Forums Team

Connection problems can be frustrating. The good news is that most connection problems can be solved easily with some basic solutions. Check out our support article Fixing Internet Connections, and then come back to let us know if it got you back online. Thanks! The Cox Forums Team

How to opt out of sale of browsing history to third parties?

My cable box won't turn on. Check to see that the unit is plugged in to a working AC outlet. Such is the typical first response to a reported problem. Like we're all idiots and each problem is just a one off affecting only one user. I read a response from a moderator saying the we are just a "vocal

I no longer can access my email on my iPad. I read a Cox tech support advice, but could not follow the 2nd step. How do I "go into all mail clients and change ....?" Step by step advice would be greatly appreciated.

I had to split a cable to add cable outlets into two bedrooms. Now I have poor quality picture in pne of the rooms that I used to split the cable. What is the best amplifier to use to improve the quality. Because of the way my home was built I can not bring in another line from outside.