Archives

I am a nineteen year customer of Cox Network Services. I have two issues: Promo on Help Line and Long term connection issues. Promo Issue: I lost my land line service on 8/15 a day after Cox installed the new digital phone service. This required me to use my mobile phone to contact Cox Technical Sup

Is there a way to have a picture viewer open pictures that are sent as an attachment. Right now if I try to open large picture attachments it takes forever to load them then they are shown HUGE. I know I can save to my drive and then use program of my choice, but I don't always want to have to save

Insulting and flaming. Forum: Internet Forum Posted: 23 Jan 2014 Post Subject: RE: Slow Service Macon Georgia Post author: andyw80Im sure you would hate to work for me...i would make you actually help customers...wouldnt want that huh

I was reading a post about the Cisco DPC3010 having some issues. There is I think an design flaw within these type of modems. I bought the Cisco DPC3010 from COX and immediately noticed it getting way to warm at the touch. Now who in their own right mind would ever thought of putting a top cover on

When I enter my username and password to sign into webmail from my iPhone, it goes to a page titled 'intercept.cox.com'. Is there a way for me to sign into my web mail account from my iphone? It works fine from my laptops.

Probably something asked before. What would be the best method to get the cable back up and running, the box was going slow for a while on changing channels, bring up the guide and wouldn't delete DVR shows that were recorded and then I power it off and on but doesn't turn back on to the guide or an

Billing issue Forum: Internet Forum Posted: 18 Nov 2016 Post Subject: New customer problems Post author: tim6709I just signed up for new service. It took three service calls (4 hours, 3 hours, then 4 hours) to finally get installed correctly. Each install person stated the previous person did not kn

I can't open a attachment to an e-mail I received. I know it is not a threat because it is just a address list for a club I belong to.It keeps saying waiting for webmail.west.cox and it never opens.

Is there an area of the website where we can go to petition COX to provide the SEC network? I'm sure they have plenty of requests, but it never hurts....

I have seen this question come up a couple times, and I think there is some misinformation floating about. CableLabs officially states the requirements here. However, reading through them, I can't see a definite answer. This site here states the minimal is 8db. Other sites say 35dB. Way I see it, th