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How many days is Cox required to respond to a complaint letter regarding bad cable service? Cox gives the cust. 60 days re; bill problem--you write in but NEVER get an answer. Anybody know?????

Was trying to record a tv show today and It wouldnt allow me to record, so I restarted the box and now it wont fully boot up. It stuck at "We;re loading the interactive program guide" its been there for a while and on the box it say CNF9. I left it there for 30mins and the box just turns off after.

I get a HTTP 500 error when I try to manage my email addresses. I am trying to find out why I can not use any mail client on multiple computer systems at multiple locations include my home. Clients that were working stopped working. I have no issue using webmail to access my email. Any ideas, been g

Multiple copy of the same unrelated posts. Spam? Forum: Internet Forum Posted: 1 Oct 2013 Post Subject: RE: Netgear CG3000D Modem Router Started Unicast Maintenance Ranging - No Response received - T3 time-out Post author: slmastersThank you Scott Pickett for setting up a service call with a real Co

After months and months of BS blaming 'settings' for the myriad of emails problems, I finally received a truthful response to my latest FCC complaint. Cox received your FCC complaint regarding continuing issus you are having with your webmail service {Actually my problems are not with webmail but em

I am a nineteen year customer of Cox Network Services. I have two issues: Promo on Help Line and Long term connection issues. Promo Issue: I lost my land line service on 8/15 a day after Cox installed the new digital phone service. This required me to use my mobile phone to contact Cox Technical Sup

Repetitive. Forum: Internet Forum Posted: 16 Dec 2012 Post Subject: RE: Email Outage Update 3:30pm December 16 Post author: Email?We pay for COX BUSINESS CLASS SERVICE and do not have email access.

I just got cox Internet service, its only the Cox Internet Starter package, but its within my price range. Since the first day I tried to get it setup I have been having nothing but issues and am reaching out to the forums because phone support has been very unhelpful. I opted for the self-installat

ALL my incoming calls are logged as 'Missed' on the Cox website phone log. This includes calls that I answer, calls blocked by the phone, and calls picked up by the phone's answering feature. I do not have voice mail service with Cox. As far as I can tell, all calls - incoming and outgoing - are log

Insulting and flaming. Forum: Internet Forum Posted: 31 Aug 2013 Post Subject: RE: The data usage meter is wrong on so many levels. Post author: The Human FundIt was not insulting before the clueless moron mels jumped in to offer no assistance because his issue could not be fixed. If you do not like