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Welcome to the Archives

Threads in this forum could have less relevant information, as they are 5 plus years old. You won't be able to respond to these threads, or add followup questions.

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Ubee DDW365 DS/US light blinking

I purchased in home wifi from cox on the 14th. I am doing the self installation. At the store they said they would flip the switch on the 16th to enable the wifi. It is now the 19th and our internet is still not working. The DS/US light is blinking. Is this a problem on my end or a problem with cox?

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Kids shows On Demand

There used to be 4 episodes of most kid's shows available On Demand. At 20 minutes per episode, this was not a lot of content and the episodes changed very infrequently. Last week, there was suddenly only 2 episodes available. Today, there was only one. My daughter watches a lot of the Nick Jr. show

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Parental Controls for my modem.

I am trying to access the parental controls through my modem i have it is the Arris dg2460a model. I don't know how to bring up the controls on my pc to change the password and settings. I found the manual but couldn't figure it out still,

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Tv listings on the Cox connect app.

When I access the TV listings on the app to schedule a recording, no programs are listed.

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Online Backup

Running Safari 7.1 and Mavericks and Online Backup seems to hang when I try to log in. Any suggestions?

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E-Mail inbox loss of content

Why would my e-mail inbox all of a sudden go from 45 e-mails that I saved to empty box? All of my emails disappeared and no I did not mark them for deletion.

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Cable Suspension?

Can cable be suspended for a 4 month period w/out changing current fee structure and w/out a turn off/turnon fee?

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Caller I.D. on the TV

Hi there, Not sure if this is a TV issue or phone issue (both with Cox) but I cannot get the caller I.D. to show up on my TV. It did do it before I had trouble with my old HD box and went to Cox and exchanged it.. When I press Menu and go to the Caller I.D. function like it says in the forum section

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Premier League Extra Time in Tulsa

Hello, In a previous thread (that now appears closed) TiffanyR indicated it would be mid-November for the Extra Time channels in the Oklahoma market. It's mid-December now -- are these channels available yet, and if so, what are they? Thanks! Mike

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DNSChanger Information

Cox Communications is dedicated to protecting the Internet experience of our customers. We notify customers when their computer systems may be infected with malicious software (malware). DNSChanger, a form of malware, redirects your Internet traffic to alternative web sites allowing the malicious op

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