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Welcome to the Archives

Threads in this forum could have less relevant information, as they are 5 plus years old. You won't be able to respond to these threads, or add followup questions.

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Legitimate or nah?

Is the email below a legitimate Cox Communications email? I don't want to compromise my computer security by falling for a phishing scheme. Re: your Cox account ending in xxxx Dear ________: As part of Cox’s ongoing efforts to safeguard our customers’ information, we have identified that you are usi

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Spam - or not?

Why is it that I must mark something as spam every time it appears in my email, when I shouldn't receive any more? I mark it, and they constantly get through anyway! Why have a "Spam" button when it does nothing more than make me click another button? Why doesn't it work? Make it work or take it awa

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DUPLICATE EMAILS, ASKING FOR PASSWORD, NOT RECEIVING SOME EMAILS

In the last month or so I've had several problems. I use Mozilla Thunderbird as an email client and have never had the issues I've had recently. Anybody have an answer to any of these? I've read every forum, support, FAQ, tried several options and nothing works. On outgoing emails I keep getting - E

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RE: Can't send email from windows mail when not on home router

The author of the reply to this forum, Chris L (Cox employee), is abusing paying users by not providing a solution to the clearly stated problem. The link provided DOES NOT WORK. Can you people NOT get anything straight????? I simply want to send mail from my laptop when I am not connected to COX se

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Can't receive e-mail from gmail

Can't receive mail from gmail users. I am using the cox webmail and there are no entries in my blocked list. Any hints?

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RE: On Demand Goes to PIP and Have to Unplug Box to Exit the "Stuck" PIP

i do not want to "report" this as an issue I want to add to it as this issue is still happening to me. I have a Mitsubishi tv and occasionally when i go from tv to on-demand, when the on-demand show starts it starts in in a PIP. I can push last and it changes the bigger TV picture to the last TV sho

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Recent Disconnects

For the past month or two I have been randomly been disconnected from the internet. Before a month or two ago this has never happened and I was never disconnected from my internet. For example, lately when I am talking to friends or family over skype they tell me that I sound "laggy" and randomly it

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Cox Drive Backup Files Gone

The Cox Drive Backup picked up speed and I am back up to 600 kilobytes a second. I decided to check the actual web application to restore an old file and most of the files I had backed up are missing. I did not delete them and they are not in the recycle bin. Cloud Drive still shows "Total Space Use

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RE: Contour Client Errors

why would you replace the box when the signal is not coming in to the box. Forum: TV Forum Posted: 8 Apr 2015 Post Subject: RE: Contour Client Errors Post author: ChrisL@hbgThe IA09 error typically requires that the box be swapped out to resolved. Feel free to email us at cox.help@cox.com if you wou

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Roku

Can a Roku replace my cable box ? Is there a cox app?

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