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Billing issues, not technical Forum: Internet Forum Posted: 12 Nov 2016 Post Subject: Increase in fees twice in less than a year Post author: KimvaWhy has my internet bill gone up first in Feb and now again in Oct with no change in service (Northern Virginia, 2016)? (yes, I know there's a blurb on t

ok, so after a half hour to get on this so called forum, will anyone see this? HOW CAN THESE GUYS BE SO POOR AND SUC SO BAD? This is like watching an "I Love Lucy " episode where no one can fight "THE PHONE COMPANY" POOR SERVICE in bililng , have had our television disconnected 5 times because billi

How many days is Cox required to respond to a complaint letter regarding bad cable service? Cox gives the cust. 60 days re; bill problem--you write in but NEVER get an answer. Anybody know?????

Off topic Forum: Internet Forum Posted: 19 Feb 2015 Post Subject: RE: Internet service interruption in the early am hours?? Post author: duhmelCox has had email problems that they are 'working on' since mid-November. It was originally localized to the West Coast but now has spread all over. Peruse t

need to transfer email & contacts from another provider to cox,but cannot find a link for exporting or importing.

Its getting kind of tiresome that Cox's forum keeps going down for 10-15min about 4-5 times a week. I have made several posts with data, and I was told it was being escalated. What has been the outcome of those escalations? Its sloppy code, plain and simple. Who did the design work?

I just activated Cloud thru Cox and when I try to upload my media files I get "network error", Can anyone help me?

Cox came out and removed outside phone box and put a phone modem in my guest room (not connected to my computer which is in another room). It is just plugged in and connected to existing phone jack. About two weeks after it was installed the phone jack in my den where my base phone is connected went

For the last 5 days my Download Speed has been really slow 2-6 mbs normally its 20+ just wondering if anyone else in LV area is having the same problems. Tried restarting modem no change.

Why is Cox so late with its email about Olympics coverage? EIGHT days after the Sochi Olympics began, I received an email telling me of the channel 890-899 block of channels, and the VOD coverage of the upcoming Sochi Olympics. Hey, if you waited another week, you could have told us AFTER the events