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Welcome to the Archives

Threads in this forum could have less relevant information, as they are 5 plus years old. You won't be able to respond to these threads, or add followup questions.

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Record only first hour of 2 hour show

My wife watched Survivor all season. The final show on 5/13 was 2 hours long and only the first hour recorded. Any idea why? My daughter schedules the same thing on Verizon and got all 2 hours. We have 2 DVRs, not the whole house one.

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How to opt out of sale of browsing history to third parties?

How to opt out of sale of browsing history to third parties?

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TV Service Unavailable??

As of this past Sunday, my account page along with my Cox app show TV SERVICE UNAVAILABLE. Has shown connected prior without fail. I have rebooted both my Contour boxes and have not changed any configuration on my my end. I have service so I am wondering why for the past 48 hours I see this?? Thank

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E-Mail inbox loss of content

Why would my e-mail inbox all of a sudden go from 45 e-mails that I saved to empty box? All of my emails disappeared and no I did not mark them for deletion.

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Cox's Black Box

For the last couple of years, there is a black box with a label of: "Cox", which appears in the lower left corner of my desktop screen, when I open Microsoft Outlook. The box has e-mail addresses [wrong, bad or defective] of e-mails that were not delivered. Attempts to delete these e-mail addresses

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TNT black

TNT has been black for about 4 hours today. Unfortunately, we are attempting to watch the NCAA Men's basketball tournament and that is a primary channel for the games. Of course, the "on-line chat" is unavailable. (eye-roll) But, of course, if you want to purchase additional services, there are lots

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NEATGEAR WNR 2000 connection lost

I recently moved my internet provider to Cox. We have the Netgear WNR 2000 wireless router. For several morning now the wireless connection has been lost. I am using a Mac OSX 10.8.4 I cannot connect to my assigned network until I have turned off the router and restarted it. Is this a normal thing t

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why cant I pause a live tv show with my new dvr network?

With my old dvr, I could pause any live show. What is the proper way to pause and reverse and if it does not work, how can I fix it.

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Cox recorded shows

How do I delete recordings that I have already set up for future dates and I no longer like the show and want to delete them?

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RE: Basic Phone Service features

This response from "support" is a kiss-off. The original question and subsequent answer is exactly on subject. Having "Tiffany" elect to blow off the user for a non-pertinent reason is both insulting and hopefully not indicative of the overall training provided to Cox responders. Forum: Phone Forum

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