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Welcome to the Archives

Threads in this forum could have less relevant information, as they are 5 plus years old. You won't be able to respond to these threads, or add followup questions.

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Strange Charges

Does anyone know what the "self install" charge is and how it's possible, or reasonable, for it to be $30 per service (i.e. cable tv and high speed internet)? I just received my bill for last month and it had $60 worth of charges for what appear to be me attaching a coax cable to my cable modem and

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Constant problems with internet. The other connections - phone and tv seem to be pretty good

I have had problems with internet for about 6 to 8 months. I have an airport extreme as the router for several years and recently changed to SB6141 Modem but I still seem to have the same problem. I had a service technician here several months ago and he advised my cable was old and probably the pro

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RE: TiVo Bolt - Acquiring Channel Information 89%

So you can't give us a meaningful answer and so you lock the thread? So yes I'm going to abuse the post reporting function since you've now stopped us from venting our anger about this. @EdwardH that's the same reply that we keep hearing, however with people having no service for up to 3 months, tha

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My email account at Cox

Thank you!

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Need help with email account

When I login to my email account via WebMail, I am unable to access any pages other than the first page. How can I overcome that? RJS

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Displayed usage disparity

Hello, I'm sorry if this ends up being a stupid question, but I recently called in about slow speeds and was told there was a warning of overuse on my account. The representative told me that there was a way to track data usage on my account and I compared this tool with a similar one on my router.

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Movie Pricing

I just got off the phone with Cox and they are telling me that most of the new movies range from 7.99-9.99 (Non Hd/Hd). I was telling them that I have never seen the price that high for new releases and that our receiver is set up with whatever package we have. My question is for new releases (what

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dvr having difficulty recording shows 3/11

good morning, i'm not sure if it was an issue with the time change and i just have to reset my box, but none of my scheduled shows recorded last night. they were showing as recording on my dvr list, but there was no red light on my box, and when i went to try to view the shows i got an error message

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RE: How do you make a snake oil salesman look honest

This Domino guy while knowledgable is rude to your customers. Totally unnecessary and it's a pattern of behavior. Forum: TV Forum Posted: 13 Sep 2014 Post Subject: RE: How do you make a snake oil salesman look honest Post author: Dominochazcheese: "Second, Sounds like Advanced TV somewhat, $3 more f

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HOW ARE ALL MY CONTACTS LISTED ON THE COX SERVER IN THE NEW FORMAT WITHOUT MY PERMISSION ??

My POP email has been switched to the new format as of a few weeks ago. Today , when i was deleting my emails from the server (which I keep there for a backup), I noticed that IN THE CONTACTS, where i normally have nothing listed (since I dont use webmail to send emails), that low and behold, ALL MY

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