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My question is, "What changed?" Why all of a sudden are you telling everyone you going to charge us for data overages? Clearly this is some massive corporate shift to try and save ISP's from losing money because everyone is switch from TV to things like Netflix, Hulu, and HBO now. With TV becoming a

spam Forum: General Forum Posted: 7 May 2012 Post Subject: RE: Does Cox ever actually issue a refund, or do they just wait for people to stop asking? Post author: Pat SmithCox will NOT show what the credit is for. I received a refund to my M/C after complaining to local BBB. oh by the way--OPT OUT o

My samsung TV is connected to my wireless network, but cannot access the internet. All of my other devices in the home work just fine. What's the deal?

When are you going to fix secondary email accounts??? I work from home and this is my work email! I'm losing business and money!!!!

My Outlook Contact List has been hijacked and several contacts have been receiving ads for products under my Cox e-mail address. Can this be prevented/corrected? Forum: General Forum Posted: 12 Jun 2012 Post Subject: Hijacked Contact List Post author: LarryMy Outlook Contact List has been hijacked a

As of this past Sunday, my account page along with my Cox app show TV SERVICE UNAVAILABLE. Has shown connected prior without fail. I have rebooted both my Contour boxes and have not changed any configuration on my my end. I have service so I am wondering why for the past 48 hours I see this?? Thank

My remote control arrow keys, selection buttons are not working reliably. I have to continually push the keys until it finally responds to go up and down the channel selections. My model number is URC-8820-CISCO.

System InformationDOCSIS ProvisioningDOCSIS WANDOCSIS EventLAN Port Status DOCSIS Logs The docsis event logs is shown here The docsis event logs is shown here NoTimetypePriorityEvent106/29/17 15:55:5773040100noticeTLV-11 - unrecognized OID;CM-MAC=14:91:82:5e:50:6e;CMTS-MAC=00:59:dc:79:04:f0;CM-QOS=1

I had a technician come out in April and change out my modem. He told me that if I used my own router that I could avoid the $6.99 per month rental fee, so he put the Cisco DPQ3212 and I connected my own Netgear router. But I am still be charged the monthly fee. I contacted Cox twice concerning this

Why does Cox Starter, Essential, Preferred, Premier, and Ultimate have the same 1 TB (1,024 GB) data cap? If you're paying for Premier or Ultimate you're paying for more speed and want a 2 TB (2,048 GB) or greater cap Also, why are upload speeds so low? They should be at lease 50 down and 20 up, 100