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Welcome to the Archives
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change to self install
hey, I just moved to a new apartment and am getting cox for the first time(under my name) when i signed up my only option was professional install. the fee is no problem and i do not mind paying it but is there any chance that i can try to self install before he is able to come? which will be a week
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Show Briefs & Titles
It would nice if you added a "RR" for Rerun or "N" for new in the show briefs. Also it would be nice if the show names matched the networks show name, such as this evening on "Curse of Oak Island" your show name says "A Visitors Theory about the Treasure" and the network name is "The Secret of Solom
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Location Interceptor Page
I hate being redirected to this page every time I just want to read my email. Did it ever occur to the Cox company that maybe customers don't always want to see all of your available services each and every time we log in to read our email? Please tell me that there is a way to avoid getting redirec
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What is the price for Advanced TV (523 channels)
Cox pricing structure makes it virtually impossible to figure out how the prices for plans, paks, tiers, etc are put together. I found one page that showed all the channels in Starter,Essential, Advanced,Preferred, Premier and Ultimate (523 channels) plans. Prices for these plans are listed on the w
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downtown OKC area packet loss and slow connection
Good evening everyone, I'm in the OKC downtown area and every evening for the past week I've been experiencing 20-50% packetloss and incredibly slow internet speeds. I've used the program PingPlotter to track this and frankly this is incredibly annoying. Is this something that I can fix on my end or
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Speed Channel
One of the reasons I went to expanded or HD or whatever was to get the Speed Channel. Now Fox (ugh) says it wants the channel 70 and 1070 for other sports and it appears Cox is unable or unwilling to provide the channel I wanted. Do I have to switch to Dish to get Speed?
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Scheduled recording conflicts
I've seen this posted a few times before, but I have yet to see if there are any plans to improve the conflict management. Curently the Cisco whole home dvr will display a message if you try to schedule a recording that conflicts with previously scheduled recordings. It will also list when a recordi
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Call History - Please List Duration of Call
May I put in a request to add the duration of the call to the Call History. I am also still waiting for Cox to add Outgoing Toll Free numbers to the Call History, is that ever going to happen?
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My phone doesn't have a dial tone
No dial tone on your phone? Check out our support article, Troubleshooting Calling Features and Hardware, to learn the basic help steps to get back to your calls. Did you find a different solution for your dial tone issus? If so, please tell us how by replying to this post!
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What is the recommend router to use with Cox High Speed Internet Premier and using the Cisco DPQ3212 modem ?
What is the recommend router to use with Cox High Speed Internet Premier and using the Cisco DPQ3212 modem ?
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