Apps

Apps

Topics related to Cox apps and streaming apps

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Welcome to the Apps Forum

Here you can ask, answer, and discuss technical topics regarding Cox applications. Purpose The purpose of the Cox Apps Forum is to allow customers to discuss technical topics related to Cox applications with other customers. This includes the Contour app, Cox app, Cox Panoramic WiFi app, Cox Homelif

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cannot configure my cox email with outlook

Hello, i recently did a password change. ever since my email address in outlook says "please check the outgoing (SMTP) server settings and try again. my settings for smtp are smtp.cox.net port = 465 and i tried 587 encryption method = ssl/tls i tried a reboot of pc, no go. it always asks for the pas

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Starz App on Contour

Does Cox have this app, as I am not seeing it, and when I try to search it doesnt come up. I do not want to subscribe to starz through cox, as I got a great deal directly with starz.

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Billing section on app

Hello...for over a month when I open the Cox app and select Billing I get an error that says: We are experiencing technical difficulties. Please try again later. I've chatted with 2 techs and problems still exist. Has anyone had or having the issue?

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can't delete emails

Can't delete emails...am at max/2gb....one cox Customer service rep hung up on me...second call said that Cox is aware of the "can not delete" problem and is working issue (at least he knew there was a problem) ..no ETA nor did they know when the problem started...WTF...need my wife to migrate to gm

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Scheduling Feature Failures

The app won't let us reschedule our service date to a day that shows as available in the app. Instead, we are delayed over 3 weeks without any reason provided.

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Internet Service

COX was said to be doing some updates in my area recently and since then my internet service is dropping multiple times a day. Has anyone else in Chandler AZ had this issue?

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Unknown Device Joined my Wifi

I received a notification that a device joined my network on a Sunday at 12:50 pm. Number for a device name and misc as device type. I googled the hostname and Apple root certificate info came up. Brand, model and OS are all N/A. I paused the device. This caused our 5 ghz wifi to go out and the app

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Cox App indicates I'm offline

I opened up the Cox Panoramic Wifi App today and wanted to go into Wifi Settings (used to be called 'Connect' I believe) yet it indicates I am offline. There is a 'Try Again' button but that does nothing. I am connected on all my devices, including my phone, and my network is working fine but I woul

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Apple TV not working with COX in Rhode Island

Not sure why all are replies are turned off for the Apple TV APP issue. AppleTV is not working in Rhode Island and a big problem . All the techs who come to the house are aware., however, the online techs are not aware. Please fix. Apple TV offered free 2 month service and I used it for 2 weeks no p

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Apple TV not working

I cannot get Apple TV to work. I've done everything, I've cleared out local storage, I've contacted support that "sent signals" and restarted my boxes several times just no luck. Crazy thing it all worked fine just a few days ago. It's driving me nuts! Any suggestions?

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