Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Apps
Topics related to Cox apps and streaming apps
Pinned Posts
Closed
Pinned
Welcome to the Apps Forum
Here you can ask, answer, and discuss technical topics regarding Cox applications. Purpose The purpose of the Cox Apps Forum is to allow customers to discuss technical topics related to Cox applications with other customers. This includes the Contour app, Cox app, Cox Panoramic WiFi app, Cox Homelif
Discussions
199
0
0
0
Closed
FOX News App
I've got two Samsung phones. One has Android 10, the other Android 13. I can stream FOX News live on their app on A-13 phone but it says unauthorized on the A-10 phone. Both are logged on with my account info. Any ideas?
Discussions
60
1
0
0
Closed
Not receiving two factor authentication in a time to verify identity.
So, what now? I am trying to access a website that requires 2 factor authentication via email. The verification code expires 10 minutes after it is requested. I requested a verification code and been waiting for an hour and have still not received an email from the website with the verification code
Discussions
88
1
0
0
Closed
CANNOT LINK COX SUBSCRIPTION TO ESPN AND NBA APPS.
I have been a Cox costumer for over 10 years and not happy at all. Every time I try to link my tv provider subscription to the ESPN and NBA app it tells me that “ We are having technical difficulties and to please try again later”. I am able to link my tv provider subscription through the Safari and
Discussions
3K
1
0
0
Closed
Panoramic Wifi App Not Working
We recently moved from another town and had our Cox service transferred. We moved to a brand new house, which meant we had to have Cox come out and do the install. The only thing that changed is we are on fiber optic now that goes into a nokia box then a Cat 5 cable to the wifi router. The old house
Discussions
426
1
0
0
Closed
Webmail Issues
What's up w/ webmail? No actions act as they should. Send mail to trash and it gets re-entered in the inbox. That's just one of many problems. Impossible to use now.
Discussions
91
1
0
0
Closed
Webmail: "Unexpected Internal Error" - Try Again!
When I try to access my Cox e-mail using the Webmail link (myemail.cox.net), I get the following error with a big red bar: "There Was an Unexpected Internal Error. Please Try Again". But, I cant ry 100 times and it still won't work. It may work several hours later. Used to happen once in a while, bu
Discussions
673
3
0
0
Closed
iPad App Closed Captioning Enables automatically when buffering
If the contour app on iPadOS has to buffer, once the channel feed comes back closed captions are enabled. Is there a way to submit a bug report so that can be fixed?
Discussions
174
1
0
0
Closed
WiFi app is dead
Been going round and round with various "techs" and nothing is working. After getting a new (to me) router, I set it up with split 2.4G/5G SSIDs and everything was working as intended. However, after a Cox tech came to the house to troubleshoot a flaky connection, the Cox WiFi app stopped working. H
Discussions
2.1K
3
0
Closed
FOX News sound
Looking back in the Forum, this seems to be a problem that pops up with FOX News Avery so often. For the past 2 months when I put Contour TV to Fox News on my browser, the sound is on then cuts off after a couple seconds. It does not do this for ANY other channel. It seems very strange. Is there a f
Discussions
438
1
0
0