Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Apps
Topics related to Cox apps and streaming apps
Pinned Posts
Closed
Pinned
Welcome to the Apps Forum
Here you can ask, answer, and discuss technical topics regarding Cox applications. Purpose The purpose of the Cox Apps Forum is to allow customers to discuss technical topics related to Cox applications with other customers. This includes the Contour app, Cox app, Cox Panoramic WiFi app, Cox Homelif
Discussions
303
0
0
0
Closed
Replace old Gateway with new one on Panoramic App
On Saturday, I switched to Fiber with the modem CGM4331COM and returned our old one at the Cox store. I'm trying to get access now in the Panoramic app as I need to manage our devices and profiles. The representative at the store said it would take 24 hours to update, but that time has passed and th
Discussions
252
1
0
0
Closed
Delete "alerts/bulletins" under notifications
First of all I didn't know where to post this. How do I get rid of the bulletin? It states my payment will be past due, but it has been paid (a day before the due date). I've spoken to chat/mobile accounts & they have assured me it was paid. My account shows a 0 balanced owed. Now what? Thanks.
Discussions
204
2
0
Closed
Cox App technical difficulties
I haven’t been able to sign in to the Cox App for hours now on my Samsumg S23 Ultra. When I enter my username and password, I get “Error. We are experiencing technical difficulties. Please try again later.” I am able to sign in to my account through my browser (Chrome). I’ve already uninstalled and
Discussions
360
1
0
0
Closed
Cox Wifi App Issues
I recently upgraded to Cox Fiber and since that day I have been able to log into the Cox Wifi App; however, I get an error on the main Overview page stating 'Access not supported - To access app features, contact your account administrator to change access levels.' I have contacted Cox support and s
Discussions
323
1
0
0
Closed
Email move link disabled
I'm trying to move my email to Yahoo and get a red screen telling me it's disabled. Here's the page I get. https://is.gd/v0e5Bt
Discussions
133
1
0
0
Closed
Custome Service
I wanted to reiterate that I had an awful experience through the moving process with cox. Until I talked to Edward tonight after talking to a not so kind representative, I was ready to switch to AT&T internet by tomorrow morning.. Edward not only listened and had that customer care that’s needed wit
Discussions
135
1
0
0
Closed
Help with Yahoo and Outlook Transition
I began the move to yahoo on Thursday. I use Outlook as my primary place for looking at my emails and I have a business email address directed there via my Cox email address so I can those messages and they stay separate from my personal emails. All of my emails transferred to Yahoo, except those as
Discussions
501
4
0
Closed
Yahoo server settings? Smtp/pop etc
After an experience I can only liken to a tooth extraction without novacaine I'm signed into Yahoo mail. Small victories. But now I need to configure my apps to deal with Yahoo - smtp, pop, whatever. I use Thunderbird on my PC platforms, and BlueMail on my various devices. (would assume the settings
Discussions
551
2
0
Closed
Forum question
Why isn't there a delete post option after posting something we would like to delete🤔
Discussions
103
1
0
0
Closed
Email transition a complete farce
Note - this was posted in a response to another thread, thought I'd copy to a new one. May 4th - attempted to set up as per instructions. Went to Yahoo, entered my username but thus far every single attempt to create a password (dozens) have been met with error messages, even when I get approval on
Discussions
184
1
0
0
