Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Apps
Topics related to Cox apps and streaming apps
Pinned Posts
Closed
Pinned
Welcome to the Apps Forum
Here you can ask, answer, and discuss technical topics regarding Cox applications. Purpose The purpose of the Cox Apps Forum is to allow customers to discuss technical topics related to Cox applications with other customers. This includes the Contour app, Cox app, Cox Panoramic WiFi app, Cox Homelif
Discussions
199
0
0
0
Closed
Homelife App
Homelife App will not sign in after normal iPhone close (swipe). When performing normal start (select icon) continuous loop with "signing in" message appears with "busy" icon. Needswipe close App then cold start App using iPhone drag sipe) to expose running apps. and then close App. After that am ab
Discussions
1.7K
1
0
0
Closed
Watching a recorded program on the Contour App?
why is watching recorded shows not possible without a Cloud DVR and a panoramic Wifi upgrade. I am able to stream every recorded show using Xfinity's app.
Discussions
1.5K
1
0
0
Closed
Cox Wifi app (Parental Controls)
I have been using the app for over a year with no issues. The Parental Controls option is activated for both of my kids. Last week the app began to completely block the devices assigned to each child. If I deactivate the Parental Control option for each child, their devices work. I already rebooted
Discussions
1.9K
1
0
0
Closed
ESPN APP gives error "this channel is not part of your TV package"
I've Uninstalled amd reinstalled. Logged out and back in. Reset my modem, nothing works....please haaalllllllpppp!!
Discussions
1.7K
1
0
0
Closed
Contour not keeping up
Recent episodes of many shows (e.g. Food Network) are not showing up on the list of those that can be viewed with Contour. Cox used to be pretty good at adding episodes within a day or two, but over the last month, it's been hit-or-miss.
Discussions
1.2K
1
0
0
Closed
No chat transcripts since January 24
Every time I contact Cox's customer support via chat, I always select the "email transcript" option and enter my email address. The last time I received a transcript of my chat was January 24, but I have contacted Cox many times since then and requested a transcript each time. (Yes, of course I chec
Discussions
1.3K
1
0
Closed
HBO Max app programs will not play correctly on Philips TV
I have this app through Cox, and it does not work correctly, and hasn't for about a year. All other apps work fine. First, it takes forever to open, then pauses and buffers and the screen freezes and goes black. The sound cuts in and out. It does this literally ever 1-2 minutes. And when it's not do
Discussions
4.4K
1
0
0
Closed
Contour Apps no longer stream
Anyone else experiencing 3rd party apps no longer streaming through Contour? HBOmax, Disney+, Prime....all of them kick back the error code "Apps-04033". With the message: Oops, our enginners are working to resolve the issue. Been this way since yesterday. I have reset equipment mulitple times, rebo
Discussions
2.6K
5
0
0
Closed
Cox App unable to login multi-statement accounts
When I try to login into the Cox App I get an error message "Unsupported User We're sorry, multi-statement accounts do not have access to the Cox app at this time. Please visit My Account on Cox.com to manage your account. Please advise
Discussions
1.3K
1
0
0
Closed
Cox Email Signing In
After opening the MyEmail.cox.net site, I enter my ID and password. For the past 3-4 weeks I have been receiving the following Cox message: THERE WAS AN UNEXPECTED INTERNAL ERROR-PLEASE TRY AGAIN. Although the error message is sporadic, at times I had to wait several hours before I was able to sign
Discussions
2.3K
1
0
0