am89074's profile

New Contributor

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2 Messages

Sunday, August 6th, 2023

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I got this email. Is it legit? Hi Member, heads up, we had to lock your account because security flagged some odd behavior. We've taken steps to protect your information and need your help to make sure this doesn't happen again:

Hi Member,
Sojheads up, we had tozlock yourjaccountqbecause securityqflagged some oddjbehavior.

We've takenlsteps tojprotect yourjinformation and need yourxhelp tobmake sure this doesn'tyhappen again:

  • Step one: UpdatejatyCox to gainjaccess to youriaccount

Visit us at cox.com/secureaccount to updateiyourjaccount.

Thanks,
Cox

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Valued Contributor

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410 Messages

2 years ago

That isn't a Cox link.  You need to copy and paste the actual email that you received.

Honored Contributor III

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5.7K Messages

2 years ago

Is this a copy-and-paste of the email?  Did you have to "clean it up" in the subject of your post?  The first sign it's fake is the horrendous grammar.

Don't click the link.  If you hover your cursor over the link and look at its URL in the lower-right of your browser, it's not a Cox domain.

Valued Contributor

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410 Messages

The OP didn't copy and paste it.  This is the link.  It isn't a Cox website. 👇

Valued Contributor

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410 Messages

2 years ago

You need to copy and paste the actual email that you received.

Esteemed Contributor III

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3.5K Messages

2 years ago

This is obviously fake.

Valued Contributor

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410 Messages

It might be real but we have to see the actual email that was received in order to verify it because the link isn't a Cox link.

Esteemed Contributor III

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3.5K Messages

It's a phishing scam. The link is made to look like Cox but redirects somewhere else. The bad spelling is to get around anti-spam rules. Do you think Cox would spell like that?

Valued Contributor

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410 Messages

That's why we need to see the actual email.

Esteemed Contributor III

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3.5K Messages

We did. OP copy/pasted from Inbox. How else do you think the post got here? Do you think OP memorized it and then typed it all out, spelling badly? Come on. If this is real, I will eat my hat.

Valued Contributor

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410 Messages

It doesn't look like it was copied and pasted but maybe it was 🤔

Honored Contributor

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1.9K Messages

2 years ago

Look at the sender email address. 

Next, hover the mouse cursor over the link, do NOT click on it. If the link is not the Cox web site, forward the email as an attachment to "Phishingreport@cox.net"

Valued Contributor

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410 Messages

Just curious what happens when we report something to them?

Honored Contributor

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1.9K Messages

A lot of the time, it's a cox residential email address as the sender, it gets shut down till the owner of it calls it to get it unlocked, the pwd changed, and provided security information. Then the url it's trying to get you to go to gets blocked in the Cox system so Cox Customer's who received that email, when they click on the link, it takes them to a 404 page can't be found. 

Valued Contributor

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410 Messages

Is clicking on that link still dangerous when i get this?

Honored Contributor

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1.9K Messages

Means security already blocked it.

Valued Contributor

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410 Messages

I know it's blocked but can it still infect my phone just by clicking on it?

Honored Contributor III

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5.7K Messages

2 years ago

If all else fails, check if your Cox account is actually locked by logging in via a bookmark or enter cox.com in the address bar.

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