Been dealing with this since Sunday night. The wifi started to get slower on my modem for about 30 minutes then died. During that time, my wifi started telling me my device was paused and would redirect me to an msftconnect link or whatever. Assumed it was just an outage. Woke up the next morning, c

This is such a joke. 24 hours no internet no response no message just “its taking a little longer than expected” this i what i pay 200$ a month for? What a joke

Hello! It’s time once again for my monthly post that this is the worst service ever in every way. Outages that last for hours, apps that are pretty awful, this web forum that looks like it’s from 1997, and horrible customer service, including the reply that will come from some random customer servic

Cox Internet is out AGAIN! Been with them for YEARS, now the passed few months the service is out more than it’s working. When I complain it magically comes back on suddenly. I think Cox will soon be out of business cause they apparently can’t compete. They are raising prices and lowering service!

Was in the middle of a competitive match. Very close to victory and internet suddenly cut out. The one time I actual try to stay up late and play. Smh. Did not receive a notification about that at all. Night is ruined.

Mom is 92, has basic plan + Italian Channel and her bill now is $100. She’s in a senior living facility which only offers Cox. If we had a choice, we would shop for a better deal but unfortunately that is not possible. It would be nice if Cox would offer seniors (most of whom live on a tight budget)

I'm writing to see if anyone else in the community is experiencing the same issues I am. For the past several weeks, my internet service has been extremely inconsistent and unstable. I'm paying for the 500 Mbps plan, but my download speeds frequently drop to 19 Mbps or even lower. The connection als

I am trying to recover a old email I had with cox. I was able to recover the password and login here but I can not do more than that.

Hi there, I’m hoping someone from Cox leadership can help because I’m extremely frustrated. My internet bill was suddenly increased, and I’ve spent over 2 hours on chat today trying to get it corrected. I’ve been a loyal customer who pays on time, and I’m only asking to have my bill returned to the

I have been in the same apartment for 8 years . Internet and cable are included in rent as a technology package. I got a bill from cox for Internet and cable for $102. After countless frustrating chats and trips to the leasing office $90 was removed from the bill leaving a bill of $12. when chatting