please do not support this fcc. our bills will be cut in half. i have been a customer for over 20 years thank you

This is the third time posting this message. I think the app “disappears” negative posts. We have had numerous outages since August of this year in Rancho Santa Margarita. When I try to call, the calls get rejected. I simply want to know if this is the “all new and exciting Cox internet” service, or

I worked with specialist Tabia on Friday the 12th who worked with a manager to restore my service and issue a payment extension until Friday the 19th. I received a text message confirming this payment due on the 19th and my bill shows the same. Today is 9/17 and my service was just disconnected! I r

This is day 3 of the “outage”. We’ve been with cox forever since before we moved up from Nogales (and before). The outage on the app just shows my house as the problem area. I should’ve kept the old raggedy WiFi box..at least it worked most of the time.

Ever since yesterday 9/13 our internet has been so slow. I have one computer connected to the router directly and others just on wifi. They are all loading extremely slow. Anytime we want to stream anything we get the buffering circle. We have reset the modem, and did all the troubleshooting and not

This is the fourth outage I’ve had in a week, anyone else experiencing this?

Internet at Fast Trac is down. Address is 3603 S 61st Ave Circle.

Basically, Cox sent an extra modem during an account transfer and charged me for not turning in the old modem. That bill went to collections (Credit Control) the day before I turned in the modem. How should I resolve this to absolve payment/credit impact?

If I upgrade to an extra data per month and then find out I don’t really need it can I go back down or am I now locked in to that monthly fee?

Horrible costumer service! No one knows anything!!!! You would think technical support would know something…think again. And don’t bother signing up for text updates, because they never update you. Cox in case you weren’t aware…most people work from home and need access to their internet during the