Visitor

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4 Messages

Wednesday, December 17th, 2025

Why would you guys shut internet down during peak gaming hours!?

Was in the middle of a competitive match. Very close to victory and internet suddenly cut out. The one time I actual try to stay up late and play. Smh. Did not receive a notification about that at all. Night is ruined.

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Visitor

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4 Messages

2 days ago

I also can’t use Alexa to play white noise so now I can’t even sleep because my radiator makes too much goddamn noise and maintenance can’t fix it for some reason 

Visitor

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1 Message

I sure hate this capitalist hellscape 😭

Visitor

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4 Messages

@nathanielcore​ 🤣 u said it!

(edited)

Honored Contributor

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2K Messages

2 days ago

Unfortunately for you, what makes late night the peak gaming hours is probably the reduced amount of network traffic by others... which also makes it the least disruptive time to perform maintenance, for the majority of Cox's customers.   It could also have been unplanned.

Visitor

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4 Messages

@CurtB​ yeah I know. It was 1am. I get it. It did say it was scheduled but apparently they don’t tell people that.

(edited)

Visitor II

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1 Message

2 days ago

Why is Cox so unreliable!

Moderator

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853 Messages

I'm sorry to hear you've experienced service troubles. We'd be glad to help. Please feel free to email us for support at cox.help@cox.com

 

Thank you. 
-Nichole

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