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Cox Mobile
The smart way to mobile
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Welcome
Welcome to the Mobile Forum, where you can ask, answer, and discuss technical topics regarding Cox Mobile devices, services, and plans. Purpose The purpose of the CoxMobile Forum is to allow customers to discuss technical topics related to residential Cox Mobile services with other customers. If you
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Top 5 Things To Look For in a Cell Phone Plan
Top 5 Things To Look For in a Cell Phone Plan Spoiler (Highlight to read)When shopping for a cell phone plan, you want to get the best value for your money. Sure, you don't want to pay too much. But given the important roles that mobile phones play in our day to day lives, you need to select a plan
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Your help sucks
My internet sucks and so does your help. The person (Mustang S) I chatted with only wanted to sell me more internet and a new modum. I 83 I only want my internet to stay on when I’m watching tv or on my iPad.
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Cox scammed me for 85 bucks
Got scammed. Couldn't cancel my plan in time because cox servers were masteriously down. Contract made it so I couldn't cancel till last minute. Had nothing plugged in and no internet for a month. Got charged for the internet I didn't use for all of December. Support was kind but useless. Don't get
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billing issues
I have been in the same apartment for 8 years . Internet and cable are included in rent as a technology package. I got a bill from cox for Internet and cable for $102. After countless frustrating chats and trips to the leasing office $90 was removed from the bill leaving a bill of $12. when chatting
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OEM Unlocking
Do phones provided by Cox Mobile allow OEM Unlocking? I activated Developer Mode on my Cox-provided Samsung A26 5G. But there is no signs of a toggle for OEM Unlocking. Is this part of Verizon's 60 day unlocking policy? I only recently activated my new phone.
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Customer Service at Walmart Supercenter
Good morning, I am a Cox customer that was recently at the Walmart Supercenter located at 6625 S Memorial Dr, Tulsa, OK xxxx. I wanted to report an unprofessional, discourteous, rude woman representing your company today working at 11:30am on 11/22. Someone needs to talk to her or retrain on how to
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I can't get connectivity to Cox Mobile even though I received a congratulations text saying my new mobile line was active.
I've read through all the troubleshooting and think I've tried it all. I chatted with a customer rep and then was escalated to another. The end result of the last chat was that it might be reception. I drove to where there should be better reception and while I see more little bars, I can not connec
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Two tracking numbers for device trade-in shipping
Hello. I recently started a trade-in of my old phone with Cox. Asurion sent me a trade-in summary email telling me how to ship the old device. The email contained a UPS QR code as well as a link to a UPS shipping label for drop-off. I went to a UPS store and their staff scanned the UPS QR code to sh
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Forums Undergoing Maintenance
The forums are currently undergoing maintenance. During the maintenance window, you may be unable to create new threads or replies.New user registrations will not be possible during this timeframe.We will post an update to this post when maintenance is complete.You can still view current threads and
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