Cox Mobile

My Cox app lost the ability to show my mobile usage. I can still view mobile data usage on cox.com but it’s not as easy to use as what I used to have on the app. It stopped working when I bought a new phone in Dec 2025. I’ve tried phone support, twice going to the Cox store, and submitting an app re

The one day pass that Cox provides does NOT work. It is disappointing and Cox runs on Verizon’s network. I had called twice to make sure the “one day pass” will work while my husband is traveling. The two representatives i spoke two ensured me it will work when he travels. Now he is traveling and it

This has been the most frustrating experience I have ever had, I waste my time every time I need to chat in. I explain my problem and am told I need to be transferred to a specialist, who then also transfers me to someone else and I have to explain it all over again. A simple inquiry into a charge t

Can’t change form WPA3 to WPA2 need help on app

I brought a phone number to Cox that had never ever received a any spam calls. Since I joined Cox Mobile I get 25 - 50 spam calls a day. Any ideas on how to stop it? I think Cox sells your information maybe.

Hello. I recently started a trade-in of my old phone with Cox. Asurion sent me a trade-in summary email telling me how to ship the old device. The email contained a UPS QR code as well as a link to a UPS shipping label for drop-off. I went to a UPS store and their staff scanned the UPS QR code to sh

Do phones provided by Cox Mobile allow OEM Unlocking? I activated Developer Mode on my Cox-provided Samsung A26 5G. But there is no signs of a toggle for OEM Unlocking. Is this part of Verizon's 60 day unlocking policy? I only recently activated my new phone.

I am a long‑time Cox customer writing to formally complain about Cox Mobile’s refusal to unlock multiple phones on my account despite those devices meeting the unlocking criteria that were in effect at the time of purchase. In 2024, I purchased two phones on a device payment plan financed through Ci

My internet sucks and so does your help. The person (Mustang S) I chatted with only wanted to sell me more internet and a new modum. I 83 I only want my internet to stay on when I’m watching tv or on my iPad.

Got scammed. Couldn't cancel my plan in time because cox servers were masteriously down. Contract made it so I couldn't cancel till last minute. Had nothing plugged in and no internet for a month. Got charged for the internet I didn't use for all of December. Support was kind but useless. Don't get