Visitor

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3 Messages

Sunday, June 21st, 2026

Watches

I transferred my mobile service from AT&T to Cox but my watches were not transferred.

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Moderator

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365 Messages

12 days ago

Hi,

 

I'm sorry you ran into trouble transferring your Mobile service form AT&T to Cox Mobile was this supposed to be in the order or was there an issue that prevented it?

 

-Greg

Visitor

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3 Messages

It was suppos to be in the order.  But I see different phone numbers for my watches on AT&T and Cox.  So it looked like the transfer occurred.  I am paying for the watches services at Cox, but AT&T is billing me too, but for different numbers, the numbers I assume I had with them.

(edited)

Moderator

 • 

1K Messages

The best thing for you to do is to contact our Mobile team via phone at 855-324-6466 and give them all this information in order to determine what is needed to get this fixed. Thanks, -Lisa

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