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Cox Mobile
The smart way to mobile
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Welcome
Welcome to the Mobile Forum, where you can ask, answer, and discuss technical topics regarding Cox Mobile devices, services, and plans. Purpose The purpose of the CoxMobile Forum is to allow customers to discuss technical topics related to residential Cox Mobile services with other customers. If you
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Top 5 Things To Look For in a Cell Phone Plan
Top 5 Things To Look For in a Cell Phone Plan Spoiler (Highlight to read)When shopping for a cell phone plan, you want to get the best value for your money. Sure, you don't want to pay too much. But given the important roles that mobile phones play in our day to day lives, you need to select a plan
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Disappointed
I just wanted to share my recent experience with Cox Mobile. I recently signed up for their cellular service, and during the sales process, I made it clear that I had an international trip coming up. The rep assured me there would be no issues — just call customer service and purchase a travel pass
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Mobile discount is a scam
Cox promises a discount of $14.99 on the current internet plan for signing up with mobile. That offer is on at least 5 places on the Cox website. But they don't honor that. After multiple calls and online chats with multiple people, I was told that I'm not eligible for that because I already have di
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opt out of auto payment for mobile phone
How do I make one-time payments for my mobile phone? It states only automated payments are allowed on mobile phone service. I don't want Cox (or anyone else) to have access to my bank account. Do I have to physically go into a store & make a payment?
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Agent canceled an order but did not issue a return label
Ordered an iPhone 16 + wireless line from cox. Changed my mid and requested to cancel. The agent on the phone did cancel it, but forgot to issue a return label for the iPhone. I have been to 3 different stores and they keep saying they don’t take returns for online orders. I spent about 4 hours bein
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I was told that I was a priority
Where's is my phone? It needs to get here today, as of midnight my old phone will be off, and I really need my phone for work
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Smartphones Are Not WiFi Devices
Greetings, I was excited when Cox began offering Mobile Wireless service, that I could bundle it with my Home. Internet connection, reducing complexity and going with a provider I know and trust. Cox issued a Google Pixel and I'm set up on the mobile network. During Christmastime I began having conn
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Long time Cox internet; But New Cell service; Horrible! Want to cancel!!
I took advantage of a cell promo from Cox. I needed a new device and had the new Samsung S25 ordered and shipped. After getting it I took it directly to the store to make the switch over. Jesus Gutierrez arranged everything and within minutes I had a new working phone and I bought new protectors als
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Cox Black Friday deal was free phone that wasn't free.
Cox Black Friday deal said sign up for two years and get a free S24 phone free, with approved credit. I was approved only to find out that the phone is financed through Citizens bank under my name for which I am responsible for the payment. Oh but have no fear somehow that account will get credited
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Cancel
Hi, I miss understood when I signed up to cox mobile. I thought it would have a discount on my fiber internet and they would be billed together. When I agreed the internet and the contour stream player said it was $90 and the mobile bill was $57. Since that is not the deal I got I would like to canc
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