Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Cox Mobile
The smart way to mobile
Pinned Posts
Closed
Pinned
Welcome
Welcome to the Mobile Forum, where you can ask, answer, and discuss technical topics regarding Cox Mobile devices, services, and plans. Purpose The purpose of the CoxMobile Forum is to allow customers to discuss technical topics related to residential Cox Mobile services with other customers. If you
Discussions
361
0
0
0
Closed
Pinned
Top 5 Things To Look For in a Cell Phone Plan
Top 5 Things To Look For in a Cell Phone Plan Spoiler (Highlight to read)When shopping for a cell phone plan, you want to get the best value for your money. Sure, you don't want to pay too much. But given the important roles that mobile phones play in our day to day lives, you need to select a plan
Discussions
140
0
0
0
Forums Undergoing Maintenance
The forums are currently undergoing maintenance. During the maintenance window, you may be unable to create new threads or replies.New user registrations will not be possible during this timeframe.We will post an update to this post when maintenance is complete.You can still view current threads and
Discussions
9
0
0
0
Closed
Pinned
Top 5 Things To Look For in a Cell Phone Plan
Top 5 Things To Look For in a Cell Phone Plan Spoiler (Highlight to read)When shopping for a cell phone plan, you want to get the best value for your money. Sure, you don't want to pay too much. But given the important roles that mobile phones play in our day to day lives, you need to select a plan
Discussions
140
0
0
0
Closed
Pinned
Welcome
Welcome to the Mobile Forum, where you can ask, answer, and discuss technical topics regarding Cox Mobile devices, services, and plans. Purpose The purpose of the CoxMobile Forum is to allow customers to discuss technical topics related to residential Cox Mobile services with other customers. If you
Discussions
361
0
0
0
Closed
number of rings before a caller gets automated answer
i have cox mobile on samsung S25 (Cox phone). People call me and tell me the phone rings like 8 - 10 times before they get the auto answer and option to leave a voicemail. Oliver is useless - it blows his brain. I call "tech support", I get a call center person who is obviously reading hints to typi
Discussions
35
2
0
0
Closed
Nightmare Cox Mobile Activation
My wife and I decided to switch to Cox mobile due to promotion and it would cut our monthly phone and internet expense by $100 a month. I was recently laid off for a second time this year and my wife is currently having to file for disability. So, this savings would help us. I received the phones, a
Discussions
58
1
0
0
Closed
Please help
I have been trying to get some answers since 27 June 2025. On the 27th of June, I logged in to my COX mobile account to see the usage history for #######. For some reason, it said that there was no usage history because no device was associated with the account. I signed up for COX mobile near 25 Ma
Discussions
67
2
0
0
Closed
Super Disappointed
Was looking forward to the great promotion that was offered to us as internet customers. Signed up for the two lines at the discounted rate and when it came time to activate the phones, mine went smoothly, and my wife’s phone has yet to be activated. It’s been 4 days that she has been without servic
Discussions
48
1
0
0
Closed
Long time Cox customer . . . RUN AWAY FROM MOBILE
I have been a Cox home internet and landline phone customer for almost twenty years, and I am a loyal supporter. Their service in my state is excellent, especially compared to the competition. So I decided to take advantage of a Thanksgiving, 2024 deal. BIG MISTAKE. Long story short: a technical gli
Discussions
1.3K
5
0
0
Closed
3.5 hours to correct my bill
I've been on the phone and on chat for 3.5 hours. Cox added an extra phone line and charged me for it. I have no extra mobile line. The first loyalty team member disconnected me. It takes a long time to get past all the people to get to the 2nd loyalty team member. She told me that she had removed t
Discussions
49
2
0
0
Closed
Not just Cox Mobile but service from Cox in general
Let me start, I have been a loyal Cox customer for over 10 years. I have rarely had a complaint until the last few months. It started when we had to move due to renovations at our apartment in March. I called Cox and arranged a moving date. I was told that our new apartment was Cox ready. The day of
Discussions
118
1
0
0