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Cox Mobile
The smart way to mobile
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Welcome
Welcome to the Mobile Forum, where you can ask, answer, and discuss technical topics regarding Cox Mobile devices, services, and plans. Purpose The purpose of the CoxMobile Forum is to allow customers to discuss technical topics related to residential Cox Mobile services with other customers. If you
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Top 5 Things To Look For in a Cell Phone Plan
Top 5 Things To Look For in a Cell Phone Plan Spoiler (Highlight to read)When shopping for a cell phone plan, you want to get the best value for your money. Sure, you don't want to pay too much. But given the important roles that mobile phones play in our day to day lives, you need to select a plan
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Throttling 5G data
I am a new Cox mobile customer with the Unlimited Plan and a new IPhone 16. I have been testing my 5G data speeds and my results are pathetic, always getting around 25M, and yes the phone is showing 5Guw with full bars. I have tested this at various locations and with actual Version customers also t
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Voicemail
Is there any option for voicemail on a pixel 8 phone other than dialing *86 and checking it through the audible prompts? I used to get voicemails listed in the phone app but now I lost that feature. How is that possible? Cox Mobile is already missing so many features that I regret choosing it and hi
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Need a port out PIN for mobile service
Greetings, I would like to get the account number and the pin number to port out for my mobile service with Cox. Will appreciate if someone can provide the information on how I can obtain the details. I am hesitant to call the customer service as they want to immediately cancel the service. Also, wi
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Unable to switch device
I have cox mobile connection and want to switch to iPhone 16. I got device delivered from Apple and called cox mobile to help switch eSIM for my connection. It has been 5 days and I even visited cox location but there is no one able to help to switch the device. Unfortunately there is no escalation
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New iPhone no longer can complete a call. How can correct this issue?
Our new iPhone no longer receives new calls. How do I correct this issue?
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Phone not working
Our new iPhone no longer working correctly. Our phone was working properly, but as of today it no longer works.
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iPhone 16 pro Max False ship date at the time of order
I placed an order for the iPhone 16 Pro Max on September 17, and the initial ship date mentioned was September 27. Three days later, I received an email stating that the new estimated delivery date is October 18. I'm disappointed because the ship date was initially given as September 27, and now it
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GROUP MESSAGING ISSUES
Purchased iphone 16 Pro Max. transferred service from Visible with a iPhone 12. Unable to participate in group messaging wit a couple of contacts using Android phones. HELP. Cox said not on their end and to go to Apple. Cox said the group messaging is enabled. Cannot find this on the iPhone 16 Pro M
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Did anyone receive an IPhone 16 Pro from Cox?
Did anyone receive an IPhone 16 Pro from Cox?
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Community Best Answer
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Transfer my Samsung Galaxy Ultra to cox.
Can I transfer my phone to cox services? My phone is paid off.
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