Cox Mobile

Bianca Garcia in your Chandler store is the most helpful and capable I have met in COX. She took care of my internet problems and sold me an Apple phone. The phone gave me a number of problems and she was the only one capable of fixing them and getting my phone to work on everything. She deserves a

I am following the process , but SIM activation is failing while try to fetch new number

I accepted COX mobile offer of an iphone 16 recently, whereby they make the payment each month on the phone. I was required to create a credit account with something called CITIZENS PAY to finance the phone at 0% interest. The payments are due the 1st of the month, but COX is making them on the 24th

I am a new Cox mobile customer with the Unlimited Plan and a new IPhone 16. I have been testing my 5G data speeds and my results are pathetic, always getting around 25M, and yes the phone is showing 5Guw with full bars. I have tested this at various locations and with actual Version customers also t

Is there any option for voicemail on a pixel 8 phone other than dialing *86 and checking it through the audible prompts? I used to get voicemails listed in the phone app but now I lost that feature. How is that possible? Cox Mobile is already missing so many features that I regret choosing it and hi

Greetings, I would like to get the account number and the pin number to port out for my mobile service with Cox. Will appreciate if someone can provide the information on how I can obtain the details. I am hesitant to call the customer service as they want to immediately cancel the service. Also, wi

I have cox mobile connection and want to switch to iPhone 16. I got device delivered from Apple and called cox mobile to help switch eSIM for my connection. It has been 5 days and I even visited cox location but there is no one able to help to switch the device. Unfortunately there is no escalation

Our new iPhone no longer receives new calls. How do I correct this issue?

Our new iPhone no longer working correctly. Our phone was working properly, but as of today it no longer works.

I placed an order for the iPhone 16 Pro Max on September 17, and the initial ship date mentioned was September 27. Three days later, I received an email stating that the new estimated delivery date is October 18. I'm disappointed because the ship date was initially given as September 27, and now it