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Internet
Topics related to internet devices, our services, etc.
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Welcome to the Internet Forum
Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth
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Cox gateway hangs
Have cox internet since Jan 2021 and all has been fine. I have a WiFi gateway Arris TG1682G , it connects into a 16 port switch and have the WiFi disabled. I have an orbi access point and about 10 devices. My gateway locks up once a day and I can’t get internet. All lights are on. Looks normal. I ca
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Class Action Anyone?
Has anyone thought about a class action lawsuit- since our lives and productivity have been thrown into the wind while they try and figure out a new system? We are all still paying FULL price for half baked service. This is serious folks- I mean what's up? This should NEVER have gone live until it W
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WatchTv buffering badly
[Vegas] Why is the watchtv service so sketchy. I've tried an old computer and a new computer, hardwired to router and several channels. Fast Internet. All channels buffer after a few minutes. Specifically trying to watch RedZone and buffers too much. Even local channel buffers. Also Adobe support fo
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Upload horrible
Download is fine but upload ranges from .8 to 1mpbs. Signals look good. Could it be noise in the line or a node conjestion problem? I have preferred 250/10. More uncorrectables on the higher frequencies that are more sensitive. EDIT It is noise. MER SNR is down to 35 on some channels Channel IDLock
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Netgear CM1000
I cannot get the 1Gig service through my modem, I have a reoccurring error code; RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=78:d2:94:61:0c:e0;CMTS-MAC=00:42:5a:1d:4a:41;CM-QOS=1.1;CM-VER=3.1; How do I fix this???
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Internet Speeds Capped for Months
I have been paying for Gigablast internet for just about a year now, but the last 3-4 months my WiFi speeds have been capped at just under 300mb/s. I called Cox Support a couple times when it began and all I was told was that the nodes are "oversaturated" from increased data usage of nearby people.
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Slow upload speed since free speed upgrade
Up until July 3 2019 I had the preferred 100/10 internet package in my Cox bundle and had 0 issues with upload speeds and streaming to Twitch.tv. Since the free upgrade to 150/10 for internet my upload speeds have varied from .5mb to 12mb. Download speeds have not been an issue at all. On July 14 i
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Slow download speeds
My download speed is 9.6 Mbps and should be up around 150 Mpbs. This is for my Cox Internet Premier account.
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no ranging response
I am constantly getting these errors I had this happen so much before I replaced my modem and router and signal is only going through one router. I've spoken to cox they sent out a tech said the signal line was good. ( of course it was good when he tested it then but after an hour or so it did it ag
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A 'How-to' question... Son's XBox to my CGM4141 Panoramic router/modem/phone controller
In August of 2019 we upgraded to the new 3.1 DOCSIS standard by getting the 'CGM4141' Panoramic Gigablast router/modem/phone controller. It has been great along with the highest tier for upload/download web speed. Now, I want to set up on my computer desk, in addition to my current desktop computer
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