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Internet
Topics related to internet devices, our services, etc.
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Welcome to the Internet Forum
Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth
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deleted emails
I received a notice that I exceeded the limit of my emails and that I could no longer receive new emails until the space with freed up. Due to an illness in our family, I was not able to keep up with my emails as I would have liked to. I understand not receiving new emails but Cox deleted all of my
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Outage last night.
They did work from 12 am to 7am. Signals changed somewhat. Downstream Bonded ChannelsChannel IDLock StatusModulationFrequencyPowerSNR/MERCorrectedUncorrectables13LockedQAM256189000000 Hz3.5 dBmV40.8 dB001Not LockedUnknown117000000 Hz4.4 dBmV0.0 dB002LockedQAM256123000000 Hz1.2 dBmV39.2 dB003LockedQA
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moving furniture
I had to rearrange furniture this morning and moved the TV to the other side of the wall.I was careful to replace all the cords the same way I took them out. But now after spending time trying to get a connection I am still unable to make progress. I called Cox and they were not able to help me. I m
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Errors on Router page as follows
If anyone can help decipher these errors . . I would really appreciate! Here they are: 11:30:28 2018 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=00:40:36:4d:fe:64;CMTS-MAC=28:52:61:28:da:b0;CM-QOS=1.1;CM-VER=3.0; Mon Oct 22 11:30:35 2018 Critical (3) Started Uni
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Port forced closed by cox
I had opened my port on the website cloud they forced upon us for zero reason other then to spy even did it in the app and my firewall got the server working and friends could join now all of a sudden it's all closed for zero reason the ports are still forwarded on their cloud website and in the app
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Cox Speed Test - Server Comparison
I am writing to ask for some technical information and for a few folks to assist me in gathering some statistics. This stems from an effort to understand a bit about upload speeds and the consistently inconsistent speeds of the various Cox servers. I am interested in UPLOAD for live streaming. This
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Intermittent Internet Outages
Our subdivision have been experiencing intermittent Internet outages. The Cox support person indicated it is a known issue requiring a repair. To help prioritize the repair, he recommended all families in the subdivision open support tickets with Cox. 1) Curious why Cox would need the entire subdivi
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Gigablast speed degradation
I've had tech's come out more than once for connection issues. Originally I was told my signal was too high and that was causing issues. A different time "everything was normal" when the tech came out. And yet again I'm having heavy speed degradation. From my modem I am seeing regular T3's 12:12:52
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Blocking or avoiding bad hops
I've been having issues with my internet. Online gaming is laggy and my ping just spikes through the roof over and over. When reporting this issue to cox, I'm suggested to schedule a technician, and Typically, everything looks perfectly fine. But when gaming, I'm unable to be competitive. I ran a fe
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