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Internet
Topics related to internet devices, our services, etc.
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Welcome to the Internet Forum
Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth
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change forum email address
Can someone please tell me how to change my FORUM email address? I don't know why but I set up a different email address for the SUPPORT FORUM and I would like to change that to the same email address I use for MyAccount. Under settings, it shows an email address but when I try to edit/change that a
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Gigabit Internet Service
Why does the Cox webpage allow me to sign up for gigabit service when it's not available in my area? I wasted a half day last week because I signed up for service online. I was advised to call customer service to complete my setup. The rep there told me the only thing lacking was a Docsis 3.1 modem.
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I understand that Cox now supports Ipv6 and my Asus RT-N66 supports that...
...but I need several ISP settings from Cox and the agent in tech support was completely clueless. All the Ipv6 postings here seem to be 3 to 5 years old. The agent in tech support chat was completely clueless, saying it's all automatic (?). He even linked me the Asus router page that says to "get t
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Throttling.
Every month I get a bill that says due in 7 days but as soon as I get bill they start to throttle my service happens ever month and I'm sick of it
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Outlook E-Mail Problem
Kinda different from the other posts...I can Send, but I cannot Receive through Outlook. Yes...only pop.cox.net 995 for the port, ssl checked, and yes I reset my password. So...it's NOT a password problem...I can connect and send. Outlook successfully sent a test email after resetting it. Error 0x80
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Cox News Feed
Remarkably bias reporting from the left. That doesn't really bother me it is just all the mistakes within the articles. Everyday, the news releases look to be written by children. Today's lead article headline states "Rick School, signs Florida Gun legislation". Come on, does anyone proof read any o
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Two spikes in data usage, 109gb, 71gb nothing at home to explain these spikes any ideas
On 5/21, data usage showed a spike of 109gb, on 6/9, data usage spiked to 71gb. Since i work from home, I expected an increase, but nothing has changed in my home network to explain these spikes. Any ideas
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Do I use the modem came with the apt for my new WiFi
I just moved in to the new apt and there is modem already . I creat and laid for WiFi pkg and cannot use this modem , do I get anew modem fir the new WiFi ?
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CM Errors and Low Upload Signal? CONSTANT low upload speed and random disconnecting
Below is all the info from my router that I believe is pertinent. I currently have the 500Mbps Down and 10MBps UP package. I recently moved to the area from Fiber internet that I used to get 1GBps UP/Down (for $95/month and LOVED IT). Anyhow... I am currently getting 550Mbps Down and 1-3Mbps UP. I h
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Wifi Extender options for Gigablast Panoramic Modem
Hello, I got the Panoramic modem and my place has three levels. Cox support recommended I buy the PODS but they are not in stock now. Is there another option for Wifi Extenders that works with the Gigablast Panoramic modem that I can get from Amazon or Best Buy. Thanks so much for your help in advan
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