Apps

Cox is a websited wed-design in the(ir) sense of anti-customer-communication. "Contact" option, on the bottom of the webpage, only goes as far as "Virtual Chat." Entering of 'customer service', 'customer service email' --- the Virtual Chat will only delay anyone, so to ask further questions. Virtual

I have gotten the complete run around for 10 months. In fact, the only reason I am now able to contact you is because I'm on AT&T Wifi. I want to know if anyone experienced this: 1) I was told that I had a 1 year opt out of HomeLife promotion and OF COURSE I wanted to do that because... 2) I was rob

I am signed into the ESPN app on my firestick using my COX credentials yet when I try to view a program on ESPN or ESPN2 using the app it tells me that this is "this channel is not part of your subscription". Ive tried uninstalling and reinstalling the app along with trying the app on my phone but c

Unknown to me until today, we have been charged for Netflix through Cox since Sept of 2019 and it appears it was when our grandchildren visited us for the day. We have never used Netflix and if they did it was not with our knowledge. I contacted Cox Support on this issue today and they told me I wou

Hi, I posted this back in Dec 2019 and it has never been resolved. REF: https://forums.cox.com/forum_home/apps_forum/f/apps-forum/24438/cox-app-unsupported-user-error-message/95190#95190 Since you locked the discussion, and every cox support person that I gave my info to never rep[lied back.. .And m

I recently got the Cox Homelife service and during the install the tech. loaded the Homelife App. onto my Samsung Note 8 and walked me through the automation tab and told me i coild create rules for my cameras, lights, and doors. the tech. left shorty after installation and i went to the app which w

I registered my Cox devices with Amazon but when I try to watch anything in Prime Video App it says I need to sign up for Prime. I am a Prime Member so I should have full access to Prime Video. I contacted Amazon, they did some troubleshooting, said it was a Cox issue. I contacted Cox they didn't ev

I signed up for Cox a month ago. When I activated my Cox sponsored security, it linked an email address for my account with Cox. I repeatedly tried to log in and it said I had incorrect info. I looked into it and all I can find is Cox no longer offers email to new customers but continue to maintain

When I sign in to email, the connection is secure, but as soon as I open an email it shows "Not Secure". I followed some help links which told me I need to make some changes in my settings, but I don't know where to find the place to make the changes. This is worrisome to me because I use email for

I am so frustrated to the max at this point our DVR worked fine for a while over a year and now every 24 hours all of our recordings keep deleting automatically! This is exactly what is happening to our DVR. We pay way too much to be dealing with this issue! https://forums.cox.com/forum_home/apps_fo