Apps

does anyone who uses the app for kids' wifi shutoff at night know how they are still able to access Youtube with their internet shut down?

Contour app on in-home wifi says connect to in-home wifi to watch non-TV Go channels. I see that users have had this problem as far back as 6 years ago. I've had this setup working for years. Nothing has changed. IPs are the same, so it is definitely on my in-home wifi. I've restarted, rebooted, rei

Hello, I haven’t seen any response regarding a resolution for this issue still. I’ve tried using the down arrow function but that does not allow you to back out of the video without losing progress or losing the videos on the playlist. There is also no way to exit a video that plays an ad you may ha

I can sign into HBO Max on my phone via the app and my Cox login, no problem. When I try to sign in with Cox as my provider on my computer it attempts then reverts back to the HBO Max sign in home page. HBO Go works fine. Have tried 3 different browsers.

I cannot find Disney+ when going to Contour Apps. Is there another way of watching Disney+ on my TV, ie another platform that carries it?

This is the message im getting when trying to sign into HBO MAX "It appears that your Cox subscription does not include HBO Max, or that you are attempting to sign in without the Primary Account username and password. HBO Max is available free to Cox Primary Account holders who subscribe to HBO."

Modem shows resetting and will not clear, I am a fiber customer with symmetrical gig service. No docsis modem to reset. Latest app version is stuck in a cycle of unsuccessful modem resets :(

This morning I lost access to CNN on both the Contour App and online via a web browser. I tried the Contour App on both an iPhone and iPad with no luck although they both worked fine earlier in the day. The actual CNN App itself works as does the CNN channel on both my TV's so it has nothing to do w

Why every time I try to watch Lifetime its always say user not authorized

I cannot login into the contour app on my phone. It allows me to enter my username and password but once I've it login, it goes to a white page and stays like that. Any advice?