Apps

Apps

Topics related to Cox apps and streaming apps

Pinned Posts

(1)

Closed

Pinned

Welcome to the Apps Forum

Here you can ask, answer, and discuss technical topics regarding Cox applications. Purpose The purpose of the Cox Apps Forum is to allow customers to discuss technical topics related to Cox applications with other customers. This includes the Contour app, Cox app, Cox Panoramic WiFi app, Cox Homelif

Discussions

184

0

0

0

(597)

Closed

Equipment returned however COX is still billing me.

I returned the equipment on the 31st or march 2020 and i just got the bill today stating i owe $350 dollar as equipment charges. i returned the equipment at this store 1044 Lee Hwy Suite 10, Fairfax, VA 22030. I need help to resolve this issue please.

Discussions

2.2K

1

0

0

Closed

YouTube App “Last” button changed function this week

I noticed the “last” button on my Contour remote has changed functions w/in the YouTube app. Rather than go back a page, say to search results, it now brings up the controls menu at the bottom of the screen. In other words, it now functions like the main “down arrow” button. This change occurred w/i

Discussions

5.7K

1

0

0

Closed

CNC (Cox not care)

Cox is a websited wed-design in the(ir) sense of anti-customer-communication. "Contact" option, on the bottom of the webpage, only goes as far as "Virtual Chat." Entering of 'customer service', 'customer service email' --- the Virtual Chat will only delay anyone, so to ask further questions. Virtual

Discussions

1.4K

1

0

0

Closed

Suing Cox over HomeLife/"Loyalty Department"

I have gotten the complete run around for 10 months. In fact, the only reason I am now able to contact you is because I'm on AT&T Wifi. I want to know if anyone experienced this: 1) I was told that I had a 1 year opt out of HomeLife promotion and OF COURSE I wanted to do that because... 2) I was rob

Discussions

2.2K

1

0

0

Closed

ESPN APP gives error "this channel is not part of your TV package"

I am signed into the ESPN app on my firestick using my COX credentials yet when I try to view a program on ESPN or ESPN2 using the app it tells me that this is "this channel is not part of your subscription". Ive tried uninstalling and reinstalling the app along with trying the app on my phone but c

Discussions

2.8K

1

0

0

Closed

Unwanted Netflix Charges

Unknown to me until today, we have been charged for Netflix through Cox since Sept of 2019 and it appears it was when our grandchildren visited us for the day. We have never used Netflix and if they did it was not with our knowledge. I contacted Cox Support on this issue today and they told me I wou

Discussions

1.9K

1

0

0

Closed

Cox App "Unsupported User" error message. . .STILL (cont. from Dec 2019)

Hi, I posted this back in Dec 2019 and it has never been resolved. REF: https://forums.cox.com/forum_home/apps_forum/f/apps-forum/24438/cox-app-unsupported-user-error-message/95190#95190 Since you locked the discussion, and every cox support person that I gave my info to never rep[lied back.. .And m

Discussions

2.7K

1

0

0

Closed

Homelife App

I recently got the Cox Homelife service and during the install the tech. loaded the Homelife App. onto my Samsung Note 8 and walked me through the automation tab and told me i coild create rules for my cameras, lights, and doors. the tech. left shorty after installation and i went to the app which w

Discussions

5.5K

4

0

0

Closed

Amazon Prime Video not recognizing Prime Membership

I registered my Cox devices with Amazon but when I try to watch anything in Prime Video App it says I need to sign up for Prime. I am a Prime Member so I should have full access to Prime Video. I contacted Amazon, they did some troubleshooting, said it was a Cox issue. I contacted Cox they didn't ev

Discussions

2.9K

1

0

0

Closed

No access to Cox email for new customers?

I signed up for Cox a month ago. When I activated my Cox sponsored security, it linked an email address for my account with Cox. I repeatedly tried to log in and it said I had incorrect info. I looked into it and all I can find is Cox no longer offers email to new customers but continue to maintain

Discussions

4.5K

3

0

0

Loading...
Loading...