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Rosebud84

New Contributor III

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43 Messages

Monday, August 3rd, 2020

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Voice Everywhere app discontinued

I just opened my voice everywhere app and it said it will be discontinued on Aug 31??  I use this app for the voicetools only.

It is much easier to open up the app to look at my call history than to go to the trouble of logging in to the website.  I was using

the previous app on my iPad, then they did away with that one and until I got a smartphone, I couldn’t use this app, now this one

is being taken away.  What gives?

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5 years ago

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Allan

Moderator

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2.3K Messages

5 years ago

Hello. I can confirm that the Voice Everywhere app is being discontinued at the end of this month. Going forward, you will need to use the website (cox.com) to access your online voice services through Voice Tools. -Allan, Cox Support Forums Moderator.

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Rosebud84

New Contributor III

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43 Messages

Is there going to be another app to replace this one?

5 years ago

Rosebud84

New Contributor III

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43 Messages

And why is it being discontinued?

5 years ago

Allan

Moderator

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2.3K Messages

@Rosebud84, I do not have any additional information dealing with the Voice Everywhere app at this time. -Allan, Cox Support Forums Moderator

5 years ago

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AcaCandy

New Contributor

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1 Message

I just called Cox earlier today, and was told it was being discontinued because it duplicated the Cox Voice Tools. I don't think I can make a phone call though using that when I'm traveling? I was told yes, but I don't see that option.

5 years ago

Rosebud84

New Contributor III

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43 Messages

Voice tools are on the cox website...that’s different from the app.  Not sure why they would tell you they are both the same thing.  And no, I have not seen the option to make a phone call through the website either.

5 years ago

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