Apps

The app isn't working on iphones, ipads. I have deleted and reloaded app, still nothing. I tried loading on a new ipad and that didn't work. I spent hours on the phone trying to get support, they finally said it would be escalated and they would call back...no surprise no call back even after waitin

Cox: Access Enabler error. The token request has failed How to fix token ?

We just moved within the same city (Phoenix). We had Gigablast service at our old place and our new place. The tech replaced our Netgear router with a Panoramic wifi router. Not sure any of that matters, but here is the problem. The Contour app consistently is not able to play live programs. After s

Same problem went to my scheduled page today 3/15/2020 and everything gone? No changes to my settings this is a Cox problem.

I have had issues using the contour 2 remote and using amazon prime. Sometimes for no reason I get movies ordered or subscription trials added to my prime account. If I do not use the contour 2 remote and use the TV remote to watch prime I do not have the ordering issue with prime. Again no issue us

I usually use my mobile app to view my HomeLife cameras. Today, I did not have my phone with me so I tried to connect via my browser on my PC. I got a message that the URL that I have used in the past could be reached. I contacted tech support to find out the problem. The tech support person gave me

Tuesday Cox came and installed Homelife hardware and configured the light bulb, door sensor and camera. Tuesday night Cox had an outage in my area. Wed the hub was not connected to Cox or my app and the camera was unreachable. So I had them come out Friday and the first tech spent from 10:30 to 2:32

My Homelife Touchscreen has randomly deleted any apps. (the clock). I use my touchscreen as my clock by my bed. All of the sudden the clock is gone and when i go to the app section, and "add apps" it says none are available. The touchscreen is almost useless for me without the clock. Where did it go

Please tell me there is an App that can restore the clock to the Home Life touchscreen. This clock was the only LED clock I can see due to my astigmatism. I can't possibly be the only customer who relied upon this BIG FACED clock????

It looks like there is something going on with this. I recently updated the Contour app on my iPad and iPhone and now there are new line-items under Saved: Recordings and Scheduled— stuff on my DVR box. Also, the Recently Watched under Saved/For You is populated with DVR recordings. But none of thes