Anne_M_'s profile

New Contributor

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2 Messages

Wednesday, June 17th, 2020

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“Last” Button on Remote - YT app

When watching videos on the YouTube app, the “last” button was functional, and I could easily navigate to the next video I select. Now, it no longer works when you are watching a video and want to return to the other videos for selection. “Last” button only works when you are not in a video. For example, in my Subscriptions, I will watch one of my videos, and at the end of the video, I used to press “last” and it returned to the same Subscription, but I could choose another video displayed in that category. Now, I have to exit out of the entire YT app, and go back in every time. This is very time-consuming. I have reset the Cox box to no avail. If I reset the YT app, I am afraid I will lose my Library of Favorite videos, subscriptions, liked videos, history, etc. Please advise on a course of action as this has just started happening today, and we Like to watch our late night shows every morning from YouTube through Cox Contour. Thank you. 

Oldest First
Selected Oldest First

New Contributor II

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4 Messages

5 years ago

Also having the same issue, I’ve tried resetting my stb and modem with no luck. Please help, thank you

Former Moderator

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231 Messages

db1926,

Would you try using the down arrow to see if you can see the next videos listed there. Let us know if this works for you as well.

Mark M.
Cox Support Forums Moderator

New Contributor II

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4 Messages

Thank you for responding, the down arrow function seems to work fine for selecting related videos or seeing video progress, although it doesn’t allow exiting the video without going to the home menu and losing your place in that video and losing the playlist you had.

Moderator

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1.1K Messages

Hello,

It has been tested and the most recent report is that the last button is working within the Youtube Navigation, now.

Dustin
Cox Forum Support Moderator

Former Moderator

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231 Messages

5 years ago

Anne M.,

Please try using the down arrow on the remote & see if you can navigate through the videos that way without exiting the app. Let us know if this works for you as well.

Mark M.
Cox Support Forums Moderator

New Contributor

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2 Messages

Thank you for your quick response. That works partly when I tried it. It does bring up some videos, although not all pertaining to the subscription I was in. So, it is more of a variety of vids to select from rather than just that subscription I was in. Hopefully, the “last” button will be operational again in the near future. 

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