Apps

By far the worst customer service I have ever experienced. Over the past 90 days I have had a 5+ day outage of fiber and a 8 hr outage with no communication. Today 8-7-24 I had a scheduled appointment between 8-10 am for a significant project. We are in AZ summer so cox said it must be in the am. Co

Having issues viewing wifi details in the app. I can’t access profiles when clicking on them, gives me an error. I really would like to be able to change my password for my wifi but can’t. I have the Cox Panoramic wifi modem. I’ve signed out of the apps, deleted and reinstalled apps, signed in again

Hey Cox, have you fixed the issue Paramount + yet? The other threads started about this issue have been locked. That’s an interesting way to cut down the number of complaints. We just signed up for Paramount + and it doesn’t work very well. Constantly hangs up and crashes. Before you send condescend

After transitioning to yahoo mail, Social security.gov verification emails are not received on the web nor my desktop app. Yahoo tech blamed the government, while I think the SSA probably could tell the .cox was funneled into a yahoo or something. It also happened I didn't receive an employers verif

I just got an email about Cox stopping the free McAfee Antivirus that I have had for decades with Cox. I would have thought that having a secure network relatively safe from malware was a benefit to Cox. Am I mistaken about that?

I was a Cox customer a few years ago and I really enjoyed using the Cox Voice Everywhere App. Then I moved outside of the Cox service area for a while. I just moved into apartments that offer Cox, and the first thing I did after setting up new Cox service was look for the Voice Everywhere App. It is

I overpaid my COX bill before moving, and COX sent the refund check to my previous address after I moved. I want COX to resend the check to my new address, but the online agent doesn't have any option to select to do that. How do I do now? How could I get my money back?

I can log into the Paramount + app just fine. When I click on a program in the Paramount + app, it spins and gives an error "Something went wrong. Please try again later." All of my other apps work perfectly. I have tried everything. Logged out of the app and logged back in. Unplugged the router and

How do you add the original homelife cameras to the Panoramic WiFi app - only the new xcam2 are detected. All instructions that I find seem to be either for the old homelife app, full security package (I only have the continuous recording package) or xcam2 cameras. I want to re-add the original came

For Cox to offload email service to Yahoo may have been good business for them but it has been an unmitigated kick in the groin for this user. Our folders migrated alright but our address book with 500+ contacts failed to make the transition. I tried numerous times to export the file using Microsoft