Apps

Homelife app freezes when attempting to create an automation. It happens after the device has been chosen

In the good ole days when we could control the thermostats on the web vs. just using the mobile app, we could create a schedule for one day and copy that schedule to other days. I can't find a way to do that on the mobile app. Is it possible to do that? If not, why not? Can we get that feature back?

When I attempt to register for online access I get the following message: "We're sorry, but it appears that the Cox.com account that you logged in with is associated with a Cox Account that is no longer active or activation has not yet completed. If you have recently moved or transferred your servic

I just upgraded to the panoramic wifi system, prior to this my Blink cameras worked perfectly but now I cant get them to connect. I isolated the 2.4ghz leg and have other items working fine on it including your homelife equipment. Why doesn't the blink system connect?

On my former DISH account, I could watch any program recordings I had on my DVR from anywhere in the world. I also had the capability to set up recordings as well remotely. Delete them as well. The Contour app shows what programs I have recorded, but I can't access them. What's the point of that?!

I have paid my bills on time for months. Well now they say I have a balance of over 400 due and it’s due to the billing cycle and they have been charging me late fees for it everytime for the past months saying because of the billing cycle when I actually pay my bill on time it’s actually late

Can the ID GO app and the FOOD NETWORK app be added where you go to PRIME, and NETFLIX are. There are so many more shows available than ON DEMAND.

I get all the channels, and most shows I can watch on my iPad while in home WiFi. However, recently every so often it only gives me the option to record a series but not to watch it. This has only happened with select shows which is not consistent with a certain network ie-I can watch one show on HB

It used to be very convenient to be able to bring up the cable news channels on the Contour app, and take a screenshot of news being presented (example, a fire map). However, this no longer works on the Contour app. On iPhone 8 running iOS 11, that capability seems to have failed after a recent upda

Hello I have the panoramic wifi router, but thinking of going for only modem and getting my own Wifi Router. But need to know if I can use the Wifi Router in a separate room from the modem without any ethernet cables? Thanks a lot