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Hiphubby123's profile
Hiphubby123

New Contributor III

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38 Messages

Wednesday, July 7th, 2021

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Cannot watch TV in Cox Contour App in landscape view

I am not able to watch live TV on the Cox Contour app in my iPhone in landscape mode.  I used to be able to do that but not anymore.  This is not an issue with my phone as I can watch programming on other apps in my phone in landscape mode just fine.  I can watch in landscape mode on my iPad.  Can you assist?  Thank You.

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4 years ago

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Allan

Moderator

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2.3K Messages

4 years ago

@Hiphubb123, I recommend turning off the power to the phone and then turn it back on. If that does not help, please reinstall the app and then try again. -Allan, Cox Support Forums Moderator.

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Hiphubby123

New Contributor III

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38 Messages

I tried both of those options but I still have the same issue.

4 years ago

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JonathanJ

Former Moderator

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1.9K Messages

@Hiphubby123

Have you checked the setting on your iPhone?


Jonathan J
Cox Moderator


4 years ago

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Hiphubby123

New Contributor III

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38 Messages

I’m not sure what setting I should be checking.  Do you know?

4 years ago

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JonathanJ

Former Moderator

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1.9K Messages

@Hiphubby123


I suggest checking with apple support https://support.apple.com/.


Jonathan J
Cox Moderator

4 years ago

Hiphubby123

New Contributor III

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38 Messages

I figured it out.  It was a setting on my control panel of my iPhone that was set incorrectly.  I can use landscape mode with your Contour app now.

4 years ago

bearone2

Contributor III

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1.5K Messages

4 years ago

any system update can change phone settings.....may have landscape eliminated.

i know some folks don't want landscape view on phone.

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