Apps

Contour App on iPad takes me to University Sign In. I have residential service. The app worked before, but I had to reset my iPad. Tried uninstalling and reinstalling the app many times. Also called into tech support and she was no help after about an hour, she said she has no idea what to do. Can a

On both the nbc sports app and nbcolmypics.com I get an error message when trying to authenticate my Cox account. On both platforms, the error happens before it even gets to a Cox login screen. What can be done?

I have a Panoramic Gateway, when I try to login to the Panoramic WiFi App or web portal I receive a message stating that I need to upgrade for access. We recently moved out service to a new address, at the previous address I was able to access the app and features with this same gateway, ever since

Exactly as the subject reads. Trying to log into the NBC Sports App on IOS and Roku with my Cox credentials and i get a pop up saying can not authenticate provider…. I’m logged in with my credentials online and able to watch on a computer but Via my Roku TV or IOS device is a no go. Please please pl

I am not able to watch live TV on the Cox Contour app in my iPhone in landscape mode. I used to be able to do that but not anymore. This is not an issue with my phone as I can watch programming on other apps in my phone in landscape mode just fine. I can watch in landscape mode on my iPad. Can you a

My name is Jerry Beall, jwb2112@msn.com. I have an unburied line in my back yard that has been there at least 5 years. In April I did a lot of yard work and clean up and discovered the line was running on top of the ground. My saga starts back in April, I have contacted customer service numerous tim

Cox has clearly stated that recorded programs cannot be accessed via Contour on PC or Tablet. In a previous forum, a Cox representative gave an answer which I did not understand. WHY CAN’T WE DO THIS? A simple, clear answer please!

I have the Cox panoramic wifi, Cox TV with voice remote and all that, and according to multiple things online I should be able to watch recordings from the contour app but I'm not able to.The app is basically useless at this point. Other cable companies have this available but not Cox. They may say

How do I get rid of duplicate iOS devices showing up in the contour app? thanks

A peculiar issue with the contour app and also trying to watch TV online. All channels work fine (so there is no equipment or operator error), but there is one channel that only has video but no audio. This is day 3, with multiple reboots and a few calls to tech support. The one channel happens to b