Apps

I have a Panoramic Gateway, when I try to login to the Panoramic WiFi App or web portal I receive a message stating that I need to upgrade for access. We recently moved out service to a new address, at the previous address I was able to access the app and features with this same gateway, ever since

Exactly as the subject reads. Trying to log into the NBC Sports App on IOS and Roku with my Cox credentials and i get a pop up saying can not authenticate provider…. I’m logged in with my credentials online and able to watch on a computer but Via my Roku TV or IOS device is a no go. Please please pl

I am not able to watch live TV on the Cox Contour app in my iPhone in landscape mode. I used to be able to do that but not anymore. This is not an issue with my phone as I can watch programming on other apps in my phone in landscape mode just fine. I can watch in landscape mode on my iPad. Can you a

My name is Jerry Beall, jwb2112@msn.com. I have an unburied line in my back yard that has been there at least 5 years. In April I did a lot of yard work and clean up and discovered the line was running on top of the ground. My saga starts back in April, I have contacted customer service numerous tim

Cox has clearly stated that recorded programs cannot be accessed via Contour on PC or Tablet. In a previous forum, a Cox representative gave an answer which I did not understand. WHY CAN’T WE DO THIS? A simple, clear answer please!

I have the Cox panoramic wifi, Cox TV with voice remote and all that, and according to multiple things online I should be able to watch recordings from the contour app but I'm not able to.The app is basically useless at this point. Other cable companies have this available but not Cox. They may say

How do I get rid of duplicate iOS devices showing up in the contour app? thanks

A peculiar issue with the contour app and also trying to watch TV online. All channels work fine (so there is no equipment or operator error), but there is one channel that only has video but no audio. This is day 3, with multiple reboots and a few calls to tech support. The one channel happens to b

For about two weeks now the Contour app on my iPhone 7 will not work. I have deleted the app and reinstalled, checked my phone's operating system (it is current) and restarted my phone. Still, the app will not work. I can see channels and select a show to watch but then receive an error message. I h

Contour App to play tv on the computer will not play Fox Business on weekends, sometimes just the audio will not play for Fox Business channel and sometimes both the audio and video for Fox Business will not play... usually only Friday, Saturday and Sundays.... however CNN will play as will some Foo