Apps

I keep getting an 500 internal server error message when I try to install the Animal Planet Go app on my fire stick.

Is there a quick way to delete emails in blocks, AND make sure they are actually deleted? I have 15,000 emails and can't seem to get rid of them. When I mark emails for deletion, they look like they are deleting, but then re-appear. Or, after I delete about 40 emails, I get a message that says the e

Hi - I am unable to view live video when using the app or the web portal. I know my camera is connected fine, because I see updated still photos and can take video and additional stills. But, when trying to view live video, it does not work. On the iOS app, it just says "Contacting Camera." The came

I have an HBO account which recently started having problems. When I try to sign in to HBOGO on my work desktop, I recieve the message “Signed Out. We’re having trouble verifying your access to HBO GO with your TV provider. If you continue to have this issue, contact your TV provider for assistance.

I have had nothing but trouble trying to access my email account. This has been a real issue for months now. Sometimes it takes me over a week to gain access to my own email account! I have tried getting tech support from Cox, but they were of no help. The best clue I've gotten is from the Firefox b

During the Oklahoma City vs Cleveland game, the audio feed switched from English to Spanish. Closed captions are in English, so are the commercials! I've tried to switch the SAP but it's grayed out. The broadcast is fine on my Contour TVs. My provider is Cox Oklahoma City. What gives??

For about the last month I've bee using the contour app on my iPad mini 4 in a room without a TV. When I used it this morning the audio is being decoded incorrectly. During the national morning news I get a low mix on the dialog/center channel making the selected volume too load during stereo or sur

What is up with that ?

I have had a really bad customer support experience from cox with a support rep (Audrey) in this morning (5.29.2018 @ 9amEDT) while I called the number 1800-234-3993. I am a new customer trying to register the internet service through online 2 days ago, but due to the timeout issue, SSN info need to

Hi, I am a Cox customer for last 9 years - in my recent statement, I was charged an equipment adjustment fee of $57. When I called in, I was told that this is something about a cable box which I still have. I had called multiple times to communicate that I do not have any cable box with me. Last tim