Apps

I have been using the IDgo Investigation Discovery app for well over a year now with no issues or problems. I sign into my Cox account through the app and I am able to view all content up until the last 5 days. Now, when I want to view a locked program, it takes me to the Cox login, I log in as alwa

As part of my Contour TV package I subscribe to BTN. When I try to use the BTN2go app on my iPad and log in with my Cox information, the app will not let me watch any of the live games. BTN2go says that I should be able to watch live games that are airing on TV on the app if I subscribe to BTN throu

In the Contour app on my smart phone it has a section called downloads. It shows instructions for downloading applicable shows, but do this from the smart phone or from my Panoramic WiFi Modem or Record 6 DVR? App screen shows: No downloads yet. Take your shows and movies along for the ride and watc

I have been complaining for over a month about email problems. I can receive email from everyone (apparently) but when I try to reply the email is returned with this: This Message was undeliverable due to the following reason: The following destination addresses were unknown (please check the addres

I received a promo via the mail where if I renew my contract and I would get $50 in a gift card so I did and today I received an email saying I am getting $25. Who do I speak about this? the promo was from Cox

I don't understand why my telephone bill suddenly jumped from 9.99 to 34.99 in just two months...Seriously thinking about dropping the telephone service. Anyone else have this issue?

Does Cox have an app yet that lets users control their TV like a remote? Comcast has an app that works like a remote for their Xfinity service (which is the same hardware as Cox's Contour). Or is there at least a list of IR codes so I can program them into a universal remote?

Using Samsung Galaxy Tab E Android version 7.1.1 in usual wifi mode. Contour has worked fine for last couple years including all periodic Contour app updates. No wifi or internet connection problems at all. When I tried using the app today (last used app last week 8/24/2018). I kept getting error me

over the last few months SPAM is ridiculous!!! The emails are obvious SPAM. I report them as SPAM and they keep coming in slighty different forms. why can't cox do something

Is the contour app available on Roku or amazon Fire stick? I have a wireless smart TV in my backyard and the person installing my cox informed me that I could just download the contour app on the TV and watch it there. Is this true? He also mentioned Cox coming out with wireless cable in the early p