Official

Accepted

Unanswered

Advanced Filters

Search Results (157.2K)

Relevance
Selected Relevance

Accepted Solution

Official Solution

virtual server

What's the problem? I'm trying to publish my home server and I'm having trouble opening port 80.Can anyone help? Router: Panoramic Bootcode Version 4.2.0.45 Firmware Version 9.1.103HB When I tried to install it as a virtual server with port 80 open, it was not visible from the outside, port forwardi

Discussions

180

4

0

Community Help

cox_community

 modified 

5 months ago

Accepted Solution

Closed

Internet failing intermittently

Hello, I've been having some difficulties with my internet for about 6 months now and would really like some help. Periodically while I'm streaming a video or playing a video game or even just browsing the internet, I'll get a pause of sorts where no internet traffic is occurring at all. I most noti

Discussions

26K

17

0

0

Accepted Solution

Closed

Connect RT-N56U to TG1862G

Can someone PLease guide me in the right direction Trying to make this connection, a RT-N56U to TG1862G. as of the why the RT has a USB option I will like to use. I connected the RT-n56 to the Arris. but it doesn't seem to be working. I can't access the router at all by entering its IP address. any

Discussions

3.8K

8

0

0

Accepted Solution

Closed

Where's the Bundled Forums?

Didn't see an appropriate place to post this question, but I was wondering where one might find a start and end date on our existing contract for bundled services. I searched all through the online account info and found nothing.

Discussions

3K

3

0

0

Accepted Solution

Closed

Upstream bonding channel ranging status aborted after series of Abort Response and T3 time-out log message pairs

Hi there, I'm having an issue where I'm losing at least one upstream bonding channel's ranging about once per day, and I'm wondering if there's been any line work going on in my area that could be causing it. This started over the weekend, I believe. My connection has been pretty much rock-solid for

Discussions

3.5K

2

0

0

Accepted Solution

Closed

More modem help

I had posted http://forums.cox.com/forum_home/internet_forum/f/5/t/3127.aspx and I still had been having the same issues and it was getting worse. Whether we were on the phone or the computer, we would get a lot of unreachable pages and would have to try again and again so we put in for a service ca

Discussions

4.2K

6

0

0

Accepted Solution

Closed

New Cable Modem, upgraded services, and now slow internet speeds

Hi, I have read some of the forums however, I am not sure of how to do any of this so I'm going to hope that someone can help me out. I have previously contacted Cox Tech support and they told me my account had never been upgraded after buying a 3.0 Docsis modem. Not sure how that happened because I

Discussions

4.5K

4

0

0

Accepted Solution

Closed

1045 - TruTVHD is not mapped for CableCARDS in SE PHX HUB

Could you please have an AZ engineer look into why 1045 - TruTVHD is not mapped for CableCARDS in SE Phoenix AZ. The channel displays on my Cox STB, but says it is not provided by the Tuning Adapter on my TiVos.

Discussions

3.2K

2

0

0

Accepted Solution

Closed

Yesterday signed up for Ultimate Package

Yesterday I upgraded to the Ultimate package. Ever since then my Network Status shows a Service Interrupted message for My Internet. I've reset my modem countless times with no luck. My modem is a Cisco DPC 3010 (RSA3010). I have a wireless Linksys EA4500 router also. I tried to run the Internet Spe

Discussions

2.7K

6

0

0

Accepted Solution

Closed

C501 errors with Tivo and Cox ondemand``

Can someone let the techs working on the issues with Coxondemand via Tivo let them know I'm getting C501 Network errors and Tivo has said everything is correct on the Tivo side.

Discussions

10K

19

0

0

Accepted Solution

Closed

New DOCSIS 3.0 modem speed capped

I have the preferred package and I just upgraded my modem to a DOCSIS 3.0. I'm having the same issue I see others are having, speed is capped at 32mbps. Any help is appreciated, thanks. Modem: Motorola SBG6580 OS: Windows 8.1 Direct Ethernet connection

Discussions

2.2K

2

0

0

Accepted Solution

Closed

Paying for preferred - only getting 9.5Mb/s

So i recently noticed that i was paying for the cox preferred internet package, but I was only consistently getting a downstream speed of 9.5Mb/s but am still getting the advertised upstream speed of 5.0 Mb/s (using both Cox's tool and speedtest to check this). I'm not sure if this is just because I

Discussions

3.6K

5

0

0

Accepted Solution

Closed

No Email

I have been without email access through outlook for several days, yet I can access my email though web mail. Is anyone else having this problem? I get this error: "There was a problem logging onto your mail server. Your Password was rejected. Account: 'pop.east.cox.net', Server: 'pop.east.cox.net',

Discussions

4.8K

3

0

0

Accepted Solution

Closed

No sound via HDMI.

Not a Cox issue but having a problem and wondering if anyone has any ideas. I am trying to play DVD and Blu-ray on my Samsung TV(UN43NU6900) and while I can get picture, I can't get any sound. I tried both a Sony Blu-ray player and a PS3 hooked up to HDMI. I tried both HDMI ports on the TV. I tried

Discussions

567

1

0

0

Accepted Solution

Closed

Incoming mail is EXTREMELY slow

Starting today my incoming mail is very slow. If I send myself a test message it takes anywhere from 20 min to an hour, or more, to be delivered. This is true whether I send the mail from my Cox account or from an outside account (Hotmail). Outgoing mail seems to be fine - I can send a test message

Discussions

7.1K

4

0

0

Accepted Solution

Closed

Speed upgrade

Hi as some other posts I also just replaced my modem with a docsis 3.0 but still see the same speed as before 20-30 Mbps. Could I get help with this, thanks!

Discussions

2.2K

2

0

0

Accepted Solution

Closed

Pandora on Contour (Record 6 dvr). Any way to

leave Pandora on if i just want to check on my scheduled recordings? Or to look at the Guide? Right now, hitting any button on the remote takes me away from Pandora. I have to click thru the Settings and re-launch Pandora.... even if i only leave it for 5 seconds. Is this something that a Cox Forum

Discussions

2K

1

0

0

Accepted Solution

Closed

Slow d/l speed. Cisco DPC3010. Only one DS channel.

Hi, Hoping one of you Cox folks can help me out here. I've been experiencing spotty service lately and I'm wondering if the modem is flaking out or if there's another issue. Long story short, I had an old Moto SB4200 and was dropping service. I would have to power it off/on often to get connected. C

Discussions

15.2K

40

0

0

Accepted Solution

Closed

Contour 2 "Prime Video" App, "Internet Connection Failure"

All the Apps on the Contour 2 except the newly available "Prime Video" App are working just fine. The "Prime Video" App returns an "Internet Connect Failure" dialog box, intermittently. Since the Contour 2 is not directly connected to the internet, there doesn't seem to be any way to diagnose the is

Discussions

9.1K

5

0