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cajunfla

New Contributor II

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7 Messages

Saturday, July 14th, 2018

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403.201 error.

Contour won't allow me to log in with iPhone  and iPad getting same error message.....403.201 error. Updated both apps to 4.11.0 and get same error message. Help Please. Just joined Cox with TV, Internet, and phone on Tuesday, 4 days ago.

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7 years ago

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cajunfla

New Contributor II

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7 Messages

7 years ago

Contacted COX about having 2 different account numbers.  They corrected that, and suddenly the Contour app works. Imagine that.

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Becky

Moderator

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4.3K Messages

Hi Cajunfla, I'm glad that resolving the account number issue also cleared the Contour App error. Please let us know if you have further questions! -Becky, Cox Support Forums Moderator

7 years ago

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